Doesn’t seem to work, so just ignoring it for now. : Hue The 1-4 numbered hue bridge consists of: Note: these lights turn on automatically if the hue bridge is working. Philips Hue bulbs are among the best smart lights at the moment. You can use voice control, an app, and a wireless switch to control them. Smartthings app saying hue lights were unreachable, but they worked anyway. So, how can you fix some of the most common hue connection problems while using Philips smart lights? Additionally, both of them need to be connected to a network from the same router. Close. So, if you try to switch off the lights without the app and some lights are not reachable, then the main issue could be related to settings. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . Archived. How to Revive Your Smart Light Settings After a Power Outage. SmartApps & Automations. According to Philip’s, the dimmer should always be kept 100 percent dim all the time. Note that you can confuse Philips Hue bulbs with Philips LED lights. Try a manual reset. Bulbs may be out of range with each other or with the Hub. Besides that, the bulbs’ position is also important. Wait for a few seconds before switching all of them off. Seems like the problem is with that function. You can add up to 50 Philips Hue lights and accessories to one Bridge. The Zigbee mesh network cannot reach your light because the distance is too long from the bridge through the smart lights to that particular light bulb. ... for example, often reports that the bulbs are unreachable, and the Hue app itself does the same. It consists of four buttons i.e. I haven’t changed anything in the setup for months. The lights don't have serial numbers, so I can't do a manual search. Anybody having the same issue? Tap it and then choose Reset HomeKit Configuration. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Hello so I just got the hue starter pack yesterday and connected them to Siri and my google home but for some reason my lights say unreachable on the google, Siri and the hue app. We have seen this behaviour with certain power plugs for instance. Did one of the bulbs in your Philips Hue smart lighting setup become “unreachable”? It could be one light bulb, or it could be several of them that are unreachable. Resolution is as simple as keep the lights powered and only switch them off through Hue Essentials or through usage of smart controls. Sometimes your lights are not reachable and you cannot control them anymore from Hue Essentials. This will give you the option to still return the actual state. Restart Amazon Echo and the Philips Hue Bridge. Hue lights. You can only search for the bridge within 30 minutes after plugging it in. However, you can fix this by tapping the “i” icon in settings. Resolution is to remove the dimmer completely. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. Hue Bridge. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. The quick and simple answer for how to fix “No Hue Connection” with your Philips Hue Smart Lighting is to check your internet connection (top center light should be blue), then try restarting your Philips Hue Bridge, and if neither of those work, try turning your lights off and on manually. However, this is a problem that you can easily fix. Philips Hue on Twitter: "Is the Eero recently put in your ... 22/25 Lights unreachable since yesterday, what gives? I have to re-add them again I am afraid. Looking into the Philips Hue App, they appear as "Unreachable" (no link). Turn to the back of the bridge and look for the gap found close to “restore factory setting”. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. Note: Philips Hue Bridge can effectively work without an internet connection. An affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Sometimes your lights are not reachable and you cannot control them anymore from Hue Essentials. Using the Alexa App, deactivate and then reactivate Philips Hue Skill. Go to iCloud settings and then select sign-in. Don’t forget that it’s important for Alexa to know the group name assigned to the Philips Hue. November 2016. WiFi operates in the same range as Zigbee. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. This site is owned and operated by Wise Smart Homes. This is a common problem you can usually fix with one of these quick tricks: It’s almost impossible to avoid this kind of problem. This does not look that smart and it is the last thing you want! It’s possible to control your lights using 3rd party applications. What to do if your Hue dimmer switch suddenly stops working and says unreachable from the Hue app. I just shut off device health and everything is fine now. However, the system can only work if it’s connected via an Ethernet cable to a wireless router. So, the wireless router can have no internet connection, and the lighting system will still work. GE Link bulbs routinely become unreachable from the Hue Bridge. To do this: Note: the auto-search option is not always accurate. If the bridge is flashing red, then you need to reset the bridge. Smart bulbs acting up? Resolution is to keep it powered (if possible) and follow previous steps. If you’re trying to add lights to your Hue Bridge, but it’s not finding … Although some dimmer switches work well, others can result in the buzzing sound. You can also use it to control up to ten Philips Hue bulbs. Now a normal person will easily panic given these circumstances as lights are rather expensive. A failed network connection can be a result of poor or bad internet. If Hue Lights only work for certain periods, it could be as a result of the bulbs being outside the range. Add up to 50 Hue lights. @geoff_green @tweethue I have 22 hue lights. Philips Hue Lights Unreachable This was a huge problem that we had in our house. Select iCloud and then Sign Out. While pairing Siri and the Hue Bridge, you may come across a pop up indicating that the iCloud Data Sync is still in progress. Trying to add lights to the hue bridge and not finding it can be annoying. No Hue Connection. Make sure that you tap on the confirmation pop-up to successfully sign out. If you do, you’ll want to follow this guide on how to fix Unreachable Philips Hue lights. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Hue Bridge. Hue Philips lights are unreachable Have you tried switching off your lights without using the Philips Hue app and you find that some lights are not working? You can fix most internet connection issues related to Philips Hue Bridge by troubleshooting internet configuration. By doing so, you would have restored the Hue Bridge’s factory settings. This does not look that smart and it is the last thing you want! After pairing your Philips Hue bulbs to the app, you might later find they say "Unreachable" and you can't turn them on or off anymore using your smartphone or other devices. dim down/up and on/off. Its size makes it a better replacement for traditional switches and wired dimmers. So, there is no option of turning them off. However, make sure that all the lights are on and then click on the channel change button. The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. Resolution could be to change the Zigbee channel. Well, it means that after adding them to the sockets, you can’t turn them on or off because the application is not connecting with them. The status message in Hue Essentials is: Unreachable. GE Link bulbs routinely become unreachable from the Hue Bridge. I've even bought a lamp to position RIGHT next to the Hue Bridge in order for it to find the hub, but it still won't become "reachable". Philips Hue lights suddenly unreachable. Use a small pin and gently introduce it via that hole. 9. Alternatively, you can choose the “Keep on My iPhone” option if you don’t want all the information deleted. If the Hue Bridge has solid blue lights, then it’s well-connected and working. Do you have that annoying “No Hue Connection” error with your Philips Hue, well I did a few times, and I will go into detail how I fixed it and different issues that may cause it. Putting it on the highest available power will not do the trick. The problems mentioned above are among the most common. As a result, the pairing won’t be successful, and you will receive a notification to try after a short while. Your smart light is connected to a traditional dimmer. Therefore in such a case, you need to use Philip’s app to turn off the lights which are quite comfortable and possible. Use your Apple email and password to complete the sign-in process. You are not using Hue bulbs. Ensure the hue bridge is directly and securely connected to the router. the Philips hue lighting system is without a doubt world leading, but it's not without its issues. 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