Weâve all felt the effects of too much screen time. Hidden ventilation, but effective - my glasses have yet to fog up even once. I was told several times that it was a lost art. They are imitations of mine. The customer is claiming that she did not get the refund that we posted. That sent me through the roof. Advertised as "light AF". We do not switch peoples glasses. .Well my faith was rewarded!Shortly after sending mailing them, I heard back from Eyeglassesdepot after they received my glasses with a quote for the repairs. They are incredibly light, do not move at all during activity, and the lenses are excellent. Very friendly staff, and kept me informed all along the way. !Overall, I am very pleased with this company and would not hesitate to use them again or recommend them to anyone needing their glasses repaired. Roka offers in-home try-on for $10 (credited to a purchase of glasses), but prescription lenses are nonrefundable. For one, while they may not provide the absolute best optical quality, they are not too terribly far behind with Carl Zeiss lenses. So now, I am out hundreds of dollars and I’m going through my credit card company to dispute, and I may be taking further action if he charges my card again. -The glasses were not what I ordered. Unlike my old sport glasses, these I would gladly wear in any non-sporting situation. They are quickly becoming my favorite accessory."LundyLund. ONE STAR IS TOO MANY TOTAL SCAM AND RUDE BEHAVIORDONT FALL FOR IT- they like to say people are posting from their competitors. These people really know what they are doing. I waited for glasses to come back and during this time was sent two more emails: 1) offer of $5 rebate if I submit a positive review for them before my glasses come (I said no, I want the glasses first) and 2) an email asking me to send their technician a tip (I said no, I want the glasses first. I LOVE these glasses. They said, "typo" and revised the quote as lenses only and I provided $125 payment. Then he told me he would get me the glasses I ordered. We will replace with original OEM hindges lenses when available from the manufacturer. I'm sure AF means as a feather, because they are. Roka does, however, make an even lighter pair of sunglasses for running called the Phantom Ti Aviator, weighing in at a mere 20g (0.07oz)! The Smith PivLock V2 Max with purple mirror lenses. Roka's Halsey sunglasses look great and perform even better. We are always here to work with. The problem is the glasses I received are NOT mine. Bait and switch service. The "new" lenses are riveted on top of the frames. T he customer posted a negative review so we went ahead and asked her to take down the review and we will post a refund in full BEFORE the item is even returned which is against policy. Please edit your review.Please remove the invalid characters from your review. For instance, while there may be other triathlon sunglasses that suit specific racers better than others, the Roka TL-1 triathlon sunglasses provide by far the best overall performance that we found. The crystals act as rivets to adhere the lenses to the replacement frames. But we did it anyway. I was informed of their progress right through the return shipping and the tracking number. First, he told me the glasses I ordered were discontinued and I should keep the ones he sent for a discount. Roka's Halsey sunglasses look great and perform even better. All Rights Reserved. Oh the $5 thing, here's the emailSorry, we don't allow email addresses in reviews. Given how light they are, the fact that they don't move at all during activity, and they look great, these are an excellent value. The actual turn-around time was a lot shorter than originally quoted! . They can be inexpensiveâwe found them ⦠Honest, fast, fair and easy to work with. The very next day, the refund was canceled and fell off my credit card. Were they confused with another order? EVER! Between all of this, there were an influx of rude and unprofessional messages and phone calls. 38.1k views. The gold color is different. I contacted seller again, and when I told him I would repost my negative review, he threatened to charge my card another $45 for disputing the transaction. !Anyway, the communications between myself and Eyeglassesdepot was excellent. Sturdy, but super light. ROKA RISE⢠- non-prescription lenses that aid sleep and recovery. They are so comfortable, so light, and do a great job reducing glare. I prefer the SR-1X for cycling and the Halsey line for running, for what itâs worth. roka phantom alloy performance sunglasses The Phantom Alloy inherits the award-winning DNA of the Ultralight Phantom Titanium and the entire Ultralight Aviator Collection with the same ultralight premium C3⢠nylon lenses and lens coatings and our patented, best-in-class GEKO⢠retention technology. Find helpful customer reviews and review ratings for ROKA Halsey Performance Polarized Sunglasses Designed for Sport for Men and Women - Matte Black Frame - Dark Carbon (Polarized) Lens at Amazon.com. Thus why I offered to save time and expense by doing my own footwork.Now I feel like, what a mistake.What happened to 100%risk freeThe chat agent has no customer skills what so ever. I then personally posted a refund to the customers credit card. I took down my review, he sent confirmation of a refund. Sunglasses help safeguard a pilotââ¬â¢s most important sensory asset ââ¬â vision. I am being asked to take down my review first, then they will “do everything we can to make it right.” But no one has offered to return my original glasses to me and no one can explain why the pair that I received has crystals all over it. The customer's account was refunded in full. I am not a competitor I am a regular person trying to warn others to be aware of this companies practices so you don’t waste your time with these bozos. *****update: Seller’s response below is not true! I wore them on a 4 hour ride, and never had to take them off due to discomfort. ! We did ABSOLUTELY NOTHING WRONG. Last year, Warby Parker rolled out the option to add blue-light filtering to your prescription lenses in response to the marketâs demand for glasses to help reduce the ill effects of looking at a digital device for long periods of time. I really liked these glasses! Glasses reduce glare, and the resultant eyes train or fatigue. My lenses fit securely within the frames. The hinges are different. Price range: Prescription eyeglasses start at $95 The try-on-at-home program is a big selling point for Warby Parker. Probably the most comfortable pair I've ever had. They were a different style, came without the Chanel packaging, and appear to be subpar quality (I don’t think they are authentic, and it doesn’t help that they were shipped from an Eastern European country that has no Luxotica distribution center).-I contacted seller requesting to send back the glasses and to get a refund. (The piece that holds the two lenses together across the nose was broken. Lightweight design remains comfortable, even during long journeys A quality pair of sunglasses is essential in the cockpit environment to optimize visual performance. High pressure to submit your eyeglasses after you fill out their form for quote estimate. Fitover sunglasses slide over prescription glasses. Much to my surprise. Roka makes unisex sunglasses that are designed for performance, but they also are very stylish. I am a real customer. The Halsey lenses are not as wide as some of the other models. I sent Eyeglasses Depot my Tiffany sunglasses asking for lens replacement. Warby Parker Blue-light Glasses Review. ... help Reddit App Reddit coins Reddit premium Reddit gifts. I had the opportunity to test out a couple different styles of their cycling specs and came away very happy with the performance and quality that is on par with the giants of cycling eyewear like Oakley, Smith, etc. Combine style & comfort Ultralight Won't fall off Nice touch! After a few weeks, I checked in with the seller and was told I should have known they were being delayed because they were being shipped from Europe. Roka started out making athletic glasses for runners, bikers and triathletes, and many of its prescription frames are bendable at the ends and have rubberized tracks that help you get a more secure fit. These are super comfortable glasses. These are not my glasses, it’s obvious.The salesman texted me, wrote that I was being “unethical” and should remove my negative reviews. I was expecting a boatload of excuses as to why they were late but never received one. A brief affair with the Giro Air Attack and its magnetically fastened Zeiss shield. I want an explanation and solution before any consideration to change this review. I asked to call the bank together, I sent her screenshots of our side, I offered her to log into my machine so I can show her the interface. Oakley Jawbreakers with Prizm Road lenses. THEY WERE EARLY ! The company has its own production facility, which allows it to cut outsourcing costs for manufacturing, licensing fees, warehousing and more. . Second, I hate writing bad reviews, but felt compelled to do this to protect others. These sunglasses do not move at all during activity. © 2021 Trustpilot, Inc. All rights reserved. The turn-around time quoted seemed a bit long but accepted it thinking they had a good backlog which indicates how successful a company is.I was willing to wait my turn and just happy to find someone that still did this sort of work and was willing to wait. The case is a case, nothing special. The workmanship is first class all the way. Zenni Optical is an online retailer that offers affordable prescription glasses and sunglasses for men, women and children. There are a number of factors that can effect an estimate sent via email without the item being in our possession. This pair of glasses were very special to me but I could not find anyone locally that did this type of work. I have a pair of their SR-1X and a pair of Halsey sunglasses from Roka and I love both of them. Sells prescription eyeglasses, sunglasses and contact lens packages for kids and adults. The customer did not even return the item. This is a a competitor website posting this. We did nothing wrong. If you have a single-vision prescription (glasses to see far away or close up), you can generally get by with CR-39 lenses. I contacted them immediately because my glasses don't have ANY crystals on them. )I approved the amount and authorized them to proceed with the repairs. But the excellent lens and titanium ear pieces offer killer performance. We find ourselves overworked, overstimulated, then we canât slow our brain down, canât sleep and donât fully recover. Before I even received them, I was contacted repeatedly about leaving a positive review and sending them a “gratuity”. We reviewed some to see if they really don't ever slip. ROKA is a well-known and respected brand on the triathlon scene and while triathlon gear is very sport specific their sunglasses easily cross over to general cycling. The nose bridge is different. I waited for glasses to come back and during this time was sent two more emails: 1) offer of $5 rebate if I submit a positive review for them before my glasses come (I said no, I want the glasses first) and 2) an email asking me to send their technician a tip (I said no, I want the glasses first. This is from a competitor and not a real customer. Save yourself the trouble, and buy or repair your glasses elsewhere. Can we resolve this repair for a discount? Straight up prescription sunglasses were expensive and as I often ⦠The Best Aviation Sunglasses for Pilots in 2021 and Things to Keep in Mind When Buying. Read honest and unbiased product reviews from our users. But Roka has some of the best glasses frames out there. . The glasses arrived shortly after that. There is more. -I ordered my glasses on November 2nd. Tough plastic lenses are fully polarized. Prices were reasonable, and the repair quality was excellent. "Who says performance sunglasses have to look hokey? (me)After reviewing estimated costs I decided to send my glasses. The seller kept trying to bargain, making this feel more like a swap meet transaction than the purchase of sunglasses from a reputable seller. The Roka Halsey only weighs 26g (0.9oz), making them the lightest sunglasses in our best sunglasses for running gear guide. But both glasses rock! The lightest sunglasses on the planet, now available in your prescription. Available in a wide array of colors. Well, as I mentioned in an earlier review, I took a chance with this company and sent in my broken eyeglasses. The frames also come with three sizes of grippy nose pads to ensure a better fit. During my last long ride, they did not move at all. Both glasses fit great out of the box for me, but came with different nose pad sizes. As a former back-of-the-pack triathlete, I look for performance optics that meet the most demanding criteria in categories of weight, durability, face coverage and, above all else, ostentatiousness. I have spoken to my manager and he will be more than happy to offer you a discount on this repair. Roka glasses review. I had the most horrible experience with this company, and I am still trying to get my money back!First, i am not a competitor. All of this was rejected. I finally received them in December 10th. 39dollarglasses.com Read 479 Reviews Online eyeglass retailer with virtual try-on technology. The glasses arrived shortly after that. . Trustpilot is now investigating this false allegation. ©2021 Beginner Triathlete. I think now there is no pleasing this customer in any way. They are quickly becoming my favorite accessory. He is only posting part of our communications. The stems are different. I was on the search for glasses that look good and would work for sports, ... both with my prescription. The information in this review did NOT happen. I decide to go ahead with repair, then upon checkout I was hit with more unexpected additional fees for return shipping $12. UPDATE 9/5/20: One big downside with my glasses so far is that the "gecko" rubber nosepads starts to deteriorate after about 45 days. They are incredibly light, do not move at all during activity, and the lenses are excellent. I love the Sophia Loren eyeglass frames. Roka Matador sunglasses review The Matador sunglasses offer a unique look certain to divide the style-conscious. They are so comfortable, lightweight, and feminine. They have 6 crystals (actually, only 5 since 1 is missing.) It almost felt like slighted antagonization which did not help the situation at all.Sincerely,Anthony A. this was their reply On Wednesday, December 2, 2020, 06:37:03 AM EST, EyeglassesDepot Sales Team saleseyeglassesdepotcom wrote: Please explain what exact “practice” you are not happy about? I have always struggled with sunglasses on the run and for other sports. You can shake your head like a maniac and they donât move. I have another pair that I plan in the future to have repaired, as well. -After much back and forth, seller offered to issue a refund if I took down my negative review. BUYER BEWARE! Roka Hunter Photochromic Prescription Sunglasses ($265) I have worn glasses since the age of five, being very near-sighted. You can trust them to take care of your eyewear as if it were their own! Kinda like shoe repairing but you can still find a shop that still repairs shoes if your look hard enough.I figured I had nothing to loose since I couldn't get them repaired and it was something I couldn't do. Most horrible online purchase experience ever. Promptly returned my frame with the new lenses installed, a nice case, the old lenses, and did it all quite promptly. And the fact that he just disclosed my personal information, including my credit card information (which I have since cancelled) just goes to show the type of unprofessional company I am dealing with. Sent them in and hoped for the best. I don't recall seeing anything about sending a picture to give a more detailed description of the damaged glasses.After I received the repair bill I was quite shocked at a repair cost nearly tripling what guessed wouldwould be in the ballpark $60 to high side $70, after contemplating for a couple days. With the USAT discount, these polarized glasses were $168. The first quote came back with cost for crystal replacement in addition to the lenses. Browse the collection. Still no refund, and he just sent me the return shipping label this morning, 12/16, so I could not have returned them any sooner. Unique design covers your existing glasses without looking bulky. ! There were NO rivets or crystals on my Tiffany glasses. These are high performance glasses. Perfect fit, no adjustments needed. The customer received the incorrect item and we offered to refund the customer in FULL when the item is returned. I'll use eyeglasses.com again in the future. 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