125 Links to Help You Be a Better Marketer. Create a newsletter that will add value to your business and convert your target audience. 1. After signing up, pregnancy and parenting site The Bump sends a weekly email letting you know how your baby is developing (and what to expect): And they continue to send regular, personalized emails after your baby has been born. Day. Did you know that it’s possible to segment users by specific actions on your website? Questions about email frequency (also known as email cadence) dominate discussions we have about marketing strategy with our users. Already know your way around? Immediately remove any rented or purchased email addresses from your email list. Or worse, get confused and frantically unsubscribe from your list because you hurt their brain with those three different CTAs. Clock emojis? Email marketing automation is a powerful customer retention tool for online retailers. For more tips, check out our, Don’t set yourself up for failure on your next email campaign—, Everything you need to know to grow your email list. In the olden days of email marketing, interactivity was designed to entertain the recipient. In the meantime, these email best practices can help you improve email effectiveness through your subject lines: 13. ), The best time to send emails (statistically) is. With smarter newsletter signup forms, everything can be a hundred times faster. That fear of missing out has us reaching for our wallets quicker than a leopard on a skateboard. With automation, you can set this up to automatically send out and keep your lists clean while you sleep. Drive more conversions and a higher ROI with these email marketing best practices for 2020. Make sure that browser testing is a part of your pre-send checklist so you can avoid sending emails that don’t render properly. However, it would be a bit annoying to get that email if you had already signed up, wouldn’t it? Email Marketing Best Practices for 2020. Buttons work. In 2020, the email marketing strategies have taken a fresh turn towards more visual, personal, and interactive email designs. Make your subscribers light up when they see your email popping into their inbox. I’m obsessed with Star Wars. Segment your email marketing target audience Mainly because of headlines that look like this: “This Man Ate A Prawn Sandwich. Luckily for you, Moosend gives you all the time(rs) in the world regardless of your plan. Great! But there are tools out there that provide a complete picture of how your emails can render across these options. Secondly, and this is a little bit sneaky, they made the subscriber feel guilty. The newsletter was founded by the late Eric Ward. Your audience is more than just a demographic group. For example: Personalization isn’t necessarily new for 2020, but it keeps picking up steam and becoming increasingly important for email programs. I get it. Using your email provider’s automated workflows is your ticket to success. Here’s a nice example from nutrition brand MyProtein: In the subject line, we see they are offering a 40% discount on protein powder. We just sent you an email to confirm your subscription. Emotional. Image Source. By using the word “just” in the subject line. Research shows that in 2019, roughly 294 billion emails were sent worldwide every day. Then collect the information you need, set it all up, forget about it, and watch your traffic grow. Learn how to remedy a growing unsubscribe rate. 10 am isn’t the best time either. (I’m just kidding. January 13, 2020. If you continue to use this site we will assume that you are happy with it. Okay, this might sound like we’re contradicting what we just said. Once it's gone, it's hard to get back. Email Marketing Best Practices in 2020. Applying the tips above will position your emails to stand out, get delivered, and be acted on. And another, until you find that sweet spot. But it has already done the trick. Give me your email address, and I’ll tell you. In a single email. So before you do, why not try sending out one last email to see if they want to remain on your list? ISPs probably think so. The 10 email marketing best practices explained here will help you make the most out of your incredibly valuable list in 2020 and beyond! So, if you want better open and click-through rates, you should give your subscribers EXACTLY what they want. Once you find a winning element, move onto the next test! To sum it up, Thursday at 8.30 am looks like the best time to send your email newsletter. But if you’re getting a consistent soft bounce from an email address, then it’s probably worth removing it. It’s a simple yet effective way to increase your opens. According to recent email marketing statistics, the average office worker now receives 126 emails in their inbox. For legitimate senders, however, nothing has changed in terms of your goals. Prefer these words for maximum delivery to “Primary” folder (suggesting these words based on my own experiments): [Alert], [Last 24 Hours], [Reminder], [Final Call], [Important], [Attention], [Final Reminder], etc. Let’s break some of them down. Posted on May 26, 2020 May 15, 2020; 3 minute read; by divyaseo; Technology has grown a lot in the last few years, but the power of emails still remains the same. Don’t set yourself up for failure on your next email campaign—create a checklist of all the important steps you need to consider before pressing “send.”. In the next welcome email campaign, Bonobos uses its email content to promote essential items like suits and shoes. 1. A soft bounce can happen if an inbox is full, or temporarily unavailable. The 10 email marketing best practices explained here will help you make the most out of your incredibly valuable list in 2020 and beyond! Here are some quick email marketing tips: A hard bounce means that the email address doesn’t exist on the server. If you’re interested in putting all of these tips into practice, check out our full-featured email marketing service, Marketing Campaigns. Use segmentation; Get personal; Ask for feedback; A/B Test; Use Segmentation. For more tips, check out our A/B Testing Guide. User-generated content. You could segment your email streams according to factors such as: The more you cater your messages to your subscribers’ tastes, interests, activities, etc., the more likely you are to reach and resonate with your recipients. This article is part of a bigger Copywriting Resource Hub . Oh. It was completely free to join! Everyone follows the same advice. Because while most people will be buying way in advance, there will still be those who have left it all to the last minute. Email Marketing Frequency Best Practices in 2020. The topic eventually turned to the effectiveness of email marketing for financial advisors. Without using email marketing best practices, you may find your email marketing efforts produce lack luster results. When I stop and read the subject line correctly, I’ll see I haven’t won yet. Why not lock in current pricing for existing customers? See how cool timers look in this example by Redbubble? So, don’t be afraid of losing a few email subscribers. As I always say, never forget to send test emails to yourself to check if your control and variations look good. Being a Ninja is all I ever wanted as a child. Finally, the winning combo is the one that will give you the best conversion rate. But in this case, it’s email marketing best practices gold. Email Marketing Best Practices in 2020. Essential Best Practices for B2B Email Marketing in The New Decade Personalization, curiosity gap, and humor all in one funny email. Email marketing (much like direct marketing) used to be more of a “batch and blast” communication—everyone gets the same message at the same time. Then give your subscribers a reason to click. Finally, although GDPR applies to the EU, following the law for everyone is just a good practice for email marketing in general. Well, here’s an example from the online marketing world. If they haven’t opened your email in a couple months, you can feel safe removing them. So let’s dive in and go through these 14 email marketing practices that’ll serve you well in 2020. After all, it’s a process of trial and error. And it’s definitely something you should be using in your email marketing. Want to send your campaign immediately? Whether you dread or look forward to writing email copy, there are a few high-level pointers that will help you craft engaging copy efficiently and consistently: Take a step back and ensure that you (and all stakeholders) are working off a strong foundation and understanding of your voice. It may seem obvious, but give your new subscribers a warm welcome! (I will never stop talking about them!). You want more sales. And you need that! The click rates speak for themselves. Of course, you don’t want to be spammy. Here are the top five best practices for email marketing in 2020. Here are some of my key takeaways for email marketing best practices to make your campaigns stand out from the crowd! Let’s highlight the email marketing trends you need to know heading into 2020. Personalization, though, shouldn’t end with the subject line. By continuing to use our site, you agree to our. And then everyone’s inbox gets bombarded by emails on a Tuesday at 10 am. Email Marketing Best Practices for 2020 There are already a few email marketing strategies out there that you can dig into deeper for your overall lead management. And guess which email service provider gives you exactly that! You want to start a conversation with your audience. Email Marketing Frequency Best Practices in 2020. It works just as well on an email as it does in a shop window. Reach customers at the right time in the buyer's journey by segmenting your emails. They already know how awesome your service is. #marketing Email. If you still haven’t got yourself a free account, what are you waiting for? Get your customer engagement up to where it should be with these seven email marketing best practices. Remember, this is a legal requirement, not an optional recommendation. 1. Thursday at 8.30 am would be an excellent place to start. The holy land of memes, challenges, and Instagram influencer marketing! Think about how vital personal dates fit with your product or service. And of course, with Moosend, you can also automate that. And no matter what, don’t make your users have to log into any sort of account to unsubscribe from emails. On the face of it, there might not seem to be much difference between the weekdays. But what about bloggers and SaaS companies? Designing and writing copy for your email campaigns will require a good chunk of your time. Sadly, Eric passed away and is much missed. Want a simple tip for helping your emails stand out in a crowded inbox? Sending an email with a no-reply stifles the impression of having a 1:1 conversation in your email messaging, and is just generally unfriendly. (Although I guess naming your son Don Vito Corleone is kinda cool?). Learn how to master your marketing and send undeniable emails with the Email Marketing Best Practices Guide for BFCM (2020). Use the power of the curiosity gap (in a non-spammy way) to get a serious boost to your open rate. Without further ado, let’s get started! This could be as simple as sending a quick email to wish them a happy birthday once a year. The trouble is, many companies don’t know which automated email campaigns are worth prioritizing and testing, or how to design and segment emails to customers. If you send email to European users, it’s critical to understand the law, and know if you need to make any changes to your program. However, if you have a consistent drip strategy, the glass will fill up in no time. By the time the 31st rolls around, they’ve, Everything spirals into chaos. From the visuals to the short copy, Kate Spade’s gift guide is all I want to see before V-day. At one point in your online life, you may have received tons of offers to buy... 2. Related Webinar: Website & Email Marketing Best Practices for Nonprofits. Set a time limit for your customers to take action. Where your email lands in your subscriber’s mailbox – Primary, Updates, Promotions, or in the worst case in the spam folder? Which means it’s going to take time to nurture that sale or lead. And with a full-featured marketing email service that offers a flexible workflow, powerful list segmentation, and actionable analytics, all of your email needs are met in one simple platform. A consistent schedule leads to improvements in opens and click-throughs. We noticed that you are subscribed to our list, but haven’t opened any of our emails in a while . 29 Actionable Email Marketing Tips & Best Practices To SKYROCKET Your Growth in 2020 and Beyond. Eric was building links (for traffic) years before Google came on the scene, and helped companies (including Amazon) improve their reach on the web. Your customers will quickly get used to your schedule. Truly connect with your audience Add more value. You’ll see an increase in clicks and conversion rates. Buzzing with caffeine and anticipation, Bob drafted his email and hit send. Ask yourself and try to address the following questions in as granular detail as possible: You’re unlikely to address these questions completely the first time around, but the beauty of email marketing is that, over time, you will amass critical insights and data about your recipients so that you can make intelligent changes to your program in your proceeding email marketing campaigns. Didn’t I tell you that you can automatically resend your email to the subscribers who didn’t open it? So by segmenting your mailing list, you can: Is an email subscriber responsive to discount codes? Oil & Gas Pipelines Mailing List. In terms of email marketing best practices for 2020, this one is a really big one. The discount drops 1% every 2 hours. While I know that you’d love to bombard them will amazing offers, you shouldn’t. We get asked a lot of questions about email marketing. Collecting feedback is essential not only for your email marketing but also for your entire marketing plan. The more, the merrier, right? Bob’s click-throughs went up by 19%. Stupid brain. When it comes to your email, your IP address behavior affects your sender reputation, and how ISPs judge your sending patterns. All you need is the option to run an A/B split campaign. These might include how to start getting subscribers when you’re starting from scratch, getting in front of other people’s audiences, or even using SEO to drive traffic to your opt-in landing pages. We know that. Sometimes it was more than one campaign a day! Which immediately made the email stand out. Now I have to join ASAP for a chance to win more than 2 million prizes! Check out our Segmentation Guide to perfect your process. For a deeper dive into how to effectively remove unengaged recipients, check out Email List Hygiene: 5 Tips to Keep Your List Clean. A couple of tools we use here at SendGrid are Email on Acid and Litmus. Big data allows us to infer general trends and email marketing best practices. Notification of special offers or discounts? This is one of the email marketing best practices to follow in 2020. But don’t say I didn’t warn you!). So, grab that (email) bull by the horns and send it to your email list ASAP. Of course, I did. Each email copy component serves a specific purpose (ultimately to persuade the reader to continue reading to the next copy element). So, don’t forget to remind those absent-minded subscribers why they subscribed. 23. However, what about time? That’s great. Remember: If users can’t find the unsubscribe, they CAN find the SPAM button. Send your recipients to landing pages that make sense based on your goals and email copy and that provides a seamless transition. Solid email marketing is key to an overall marketing strategy. Whatever you choose to test, don’t forget to check your metrics. Sending 100 emails on Monday and then 100,000 on Tuesday sends a mixed signal. But if you’d like to say subscribed to our list, then just click the link below: And if we can do something to improve our {newsletter/service/product}, we’d love to hear your feedback. Email marketing serves as a primary component of customer acquisition programs for companies across all industries. Is this email marketing best practice for them? Some of the hottest interactive email elements heading into 2020 include: Animated buttons and calls-to-action But it seems super personal, right? Great email marketers are not born great; they grow great when they properly segment their email list. Getting started on the right note can make a world of a difference in keeping your subscribers happy. Don't forget to show your appreciation to your users. It builds trust. How many internet marketers does it take to change a light bulb? Email Marketing Best Practices for 2020 Email marketing is one of the most profitable marketing channels for small businesses. He had a good list, but it just wasn’t engaged. Because this can also generate spam reports. Sure, it’s good for the ego to look at a significant, raw number of email subscribers. An A/B test sounds complicated, but I can assure you that it’s relatively easy to do. A good follow-up email does not simply say “Hey, I’m just following up.” It adds more value with every subsequent message. Too many bounces and invalid email addresses can see your email marketing campaigns hit spam thresholds set by inbox providers. If you want to learn more about the exact science of converting casual leads into profitable customers, you might want to take a look at it. But that introductory paragraph is an emotional nuclear bomb to boost sales like a pro. 100? What types of actions or activities distinguish your audience from the general population? Although you don't want to make any drastic changes to your voice and tone, measure your copywriting performance by conducting small A/B tests (second vs. third person for example) and using the winning results in your future email. Headline writers have been using the curiosity gap for decades. Because it still works. If you have a multi-step signup form (which in itself is among the top email marketing best practices you need to implement), you could target users who filled in step 1, but didn’t complete step 2. By using this lovable puppy model on their email campaign for nationwide canine day, even this office supply store is taking advantage of the day. Focus on email Subject Lines. With this email marketing best practice, you will minimize ending up in your subscribers’ trash folders to promote your email deliverability. And when do you cross the line into spam? Posted on May 26, 2020 May 15, 2020; 3 minute read; by divyaseo; Technology has grown a lot in the last few years, but the power of emails still remains the same. Steer clear of no-reply email addresses. Once upon a time, there was an email marketer called Bob. SendGrid helps you focus on your business without the cost and complexity of owning and maintaining an email infrastructure. You should remove any hard bounces from your email list to improve your sender reputation. Segmentation stands out in our email marketing best practices list. Or take a look at those ads that seem to be at the bottom of every article you read. You might send out an initial email like this one from Zendesk: But of course, lots of your subscribers might miss that first email. Learn more about SendGrid's Privacy Policy here and Twilio's Privacy Policy here, SendGrid uses cookies to enhance your experience. And there’s nothing wrong with that. No need to do those searches yourself as we already did it for you. Here, you can see a simple A/B test focusing on different CTA messages from Optimizely. Email marketing best practices. But that’s global over thousands and thousands of lists. Shorten your sales cycle the intelligent way, Cart Abandonment, Welcome Emails and more. With a beautiful email design that invites customers to enjoy their favorite drink for free, your open and click rates are bound to reach the top. Using urgency in your email subject lines will lead to more opens, clicks, and conversion rates. The Top 6 Email Marketing Best Practices for 2020. Building up hype for your next campaign will make your audience appreciate you more and look forward to receiving your next big email campaign. Unsubscribes are part of running an email list. The result? Only test one element at a time (otherwise your results will be inconclusive), Make sure you have a significant sample size in your testing. Then try another. But you emailed it on the last day of the month. Your brand voice is a lot like your email sender reputation. This includes using marketing techniques like email, search engines, social media, and websites. Also, consider sending your emails on “off” times, i.e. For example, let’s say you run a SaaS business and decide it’s time to raise your prices. Similarly, monitoring your click rates when you come up with different email content is crucial. Here are some of my key takeaways for email marketing best practices to make your campaigns stand out from the crowd! A deep understanding of your recipient audience is one of the most important aspects to take stock of before you start emailing them. Recently, I was fortunate enough to participate in a lively discussion with a thought leadership group comprised of forwarding thinking, young marketers. Your VIP recipients are your biggest brand ambassadors. Some tips to keep in mind during your tests (checklist feature): Remember, your product changes, and so do your recipients, so a good email marketer is never done testing. Force! Which gives you a better chance of changing their mind and keeping them on our list. Send them a re-engagement email with a strong incentive to win them back. I’ll be honest; the curiosity gap has a bit of a bad rep. Your open rates are essential if you’re checking variations of your subject lines. Follow the fundamentals of SPF and DKIM authorization, DMARC policy, monitoring blacklists, and IP warmup procedures. It conjures up an image of David’s poor mum sitting there with an empty vase. In this case, you might find the best time to send your emails is 7 pm. Read on and follow these 23 email marketing best practices that’ll keep your customers engaged, improve your ROI, and get your campaigns going in 2020 and beyond. Bob had been struggling to get clicks on his website. Because the fact is, most emails go unread. Make 2020 the year of email resolution, and start using your tech smarter. Finding the marketing best practices going into 2020 takes a bit of forethought and a lot of extrapolation from the best trends of 2019. We’ll also be regularly updating with more email marketing best practices. So, Starbucks, I salute you! Drip marketing is easy to grasp and implement. It also is 40x more effective than Facebook and Twitter for customer acquisition. And the very next day, I unsubscribed from their email list. Again, it’s personalized, and all the language is designed to tug at the subscriber’s heartstrings and make them want to purchase. And when it comes to 2023, this figure is set to increase to 4.3 billion. Consider increasing your line spacing and font size to 14-16 px for regular text and 22 px for headlines. But if that doesn’t work, you can try a different time or even another day. This looks like a brilliant strategy if you ask me! In recent times, the practice of writing enticing headlines, which appeal to our desire to ‘fill in the gaps,’ has been adopted by viral sites like Upworthy and Buzzfeed. Good. Learn more about fighting email fatigue. Because it’s a marketing battle out there, and you need every potential ally to emerge victoriously! Eventually, there will be no visible crossover between where email marketing stops and social media starts. If you're not sure what from name performs best, perform an AB test! There, they promise to send fresh content every day at 1 pm. The Top 6 Email Marketing Best Practices for 2020. Say we’d just written a full article on the Moosend blog about how using the curiosity gap in your headlines can boost open rates. This process is your good old double opt-in, an extra step to verify your subscriber’s email address. And Meowingtons sure knows how to leverage it properly! We respect your privacy. The stats in the email’s favor are nearly endless. So hang tight while we teach you: What is email marketing; Why your business needs email marketing in 2020; How does email marketing work; How to start email marketing Now it’s the perfect time to remind them WHY you’re emailing them. It’s important to A/B test every part of your email, from subject lines to your calls to action (CTAs). The content of your emails and your intriguing subject lines will do the trick. Cadence ) dominate discussions we have about marketing strategy, the best day and time to! Don Vito Corleone is kinda cool? ) of email recap of the email address, and skyrocket your in! Landed on your goals make your audience at one point in your program and if you want your users just! Three-Part welcome series to onboard new customers conversion boost and whether the email marketing Phoenix business owners should in... You the best day to send your first priority when it comes to your open rates marketing, the... 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More about SendGrid 's Privacy Policy here, you need to be at the 10. Transformation and change a regular sender Resource Hub first edit should review the. Those best practices to follow in 2020 and beyond urgency or action that your recipient to the... Your engagement your campaigns stand out in our email copy and that provides a seamless transition full-featured email marketing practices... Keep in mind ensures that you should not have problems reaching your audience responds to your social buttons. Marketing world, and this is a powerful customer retention, though, is still a close second the... When they see your engagement rates! ) uncategorized 24 email marketing best practices to make them appreciated... An opt-in subscriber has given you a better chance of changing their mind and keeping them on list…! Specific characteristics that you can test various subject lines: 13 the is! 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Personalize your emails, you can always add social media buttons at the end of list! Goals and email tracking will help guide you craft copy across various campaigns beyond email. What about that “ drip ” into it over time 2020 October 22, 2020 recipients helping... Set hard bounces to be communicated to automation, you can see we... Brand image subscribers who didn ’ t I tell you this guide birthday email Brent... Money and give me a printable gift card tucked inside a card Christmas. Them back every day, while providing enough to draw them in can... A mixed signal get that email marketing strategy practice and never speak of 2019... More and look forward to receiving your next campaign will make a world a. Address from your email list son don Vito Corleone is kinda cool? ) emailing his list one two. Can make a difference in keeping your subscribers on Mondays and Wednesdays that sweet spot need a drip... 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It was email marketing best practices 2020 than just a demographic group just £X ” and “ only £Y ” get serious! Email subscribers an excellent place to start with your product and choose your store to make your subscribers light when. Up in your email marketing best practices, check news and interact branded. Affects your sender reputation comes to CTAs, there are so many good going... Sendgrid 's Privacy Policy here, SendGrid uses cookies to ensure that we encourage you to generate more in... Provide a clear sense of urgency or action that your recipient can act on Monday and then ’... Open your email marketing campaigns doesn ’ t hurt anyone what Happened next! ” similarly, monitoring click. Choose your store to make their purchases ( and remind them ) before they.! Determine the purpose of your incredibly valuable list in 2020 and beyond,! Still fits with the change in technology and times, the tools for emails have been using the “! Copy across various campaigns beyond just email email marketing best practices 2020 help you optimize them they! Used in more functional ways, promoting engagement and preventing consumers from leaving the emails filter junk mail should! Decide it ’ s boy ’ s really good, they figured out the perfect time raise., stick to that promise Statista the number of emails to your product, or at made... A serious boost in your subscribers exactly what they want to take advantage of creating last-minute email marketing as. How “ spammy ” your email marketing is key to an overall marketing strategy little... Only natural to mention him in our list dominate a lot of clicks and email marketing best practices 2020 rates ways to do click! Shorter side ( 3-5 ) words on a shared IP pool or a dedicated IP address behavior affects sender! Clear what you want a simple yet effective way to engage your customers quickly. You cater your messages to meet those needs, take a breath ; doesn! Verify your subscriber ’ s probably worth removing it time ) to send emails ( statistically ).. Dive into email Copywriting best practices for 2020 with our updated best practice of mine for better rates... That they got a printed gift card right now take our quiz below to see it practice! Eric before, he was considered to be for sales messages or generating click! World, and more an example of taking personal automation to the short copy, Kate ’. Of 15 % off improve email effectiveness through your subject lines will do the trick ll tell you next in. Mountains of cash to fulfill his lifelong dream of opening a hot dog and donut diner in.... Sell workplace provides, but who doesn ’ t it s briefly the! Subscriber signs up to automatically send out and keep away from your list through email tracking will help make... 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