SmartCode 916 Touchscreen (ZigBee) Smart Lock. The second hub right next to it was just fine. In our lab we once had an issue where the hub had pairing issues and kept acting up with connection issues. When I got it, I assumed it would and held it close. I have tried having the locks both locked and unlocked while pairing. Shows unknown. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code The 916 is described as being the same as the 914, just better looking. I don’t, but I did have some weird functionality when the lock paired, but was paired from too far away. The door lock is configurable using the ClareHome app and FusionPro. With the Kwikset app and your smartphone, you can manage your lock from anywhere. Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. Do you have that problem? Our SmartCode 916 smart lock features a sleek, capacitive touchscreen and quick responsiveness for keyless code entry. We recommend that you pair the lock with the ClareHome Z-Wave controller before installing it in the door. If it is not already on, simply tap the on-off switch to turn it on. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? Took a few tries. its a type "Device" so I go into the device settings and change the type to generic zigbee lock, but nothing works and nothing shows up … Whoops, @sidjohn1 mentioned that already and I somehow missed that. Make sure the Wink Hub / Wink Hub 2 is blinking a blue light, then tap the "B" button on the lock to pair (the button in the upper-left corner under the battery casing). 912 SmartCode Electronic Tustin Lever with Z-Wave Technology. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. 2. Thanks! If you want a simple smart lock with a keypad, Kwikset’s SmartCode lineup gives you a handful of options to choose from. I will take a look at your link, thank you. Lock and unlock, manage user codes, view lock activity, receive lock notifications and much more. A day or two later I wanted logs to review so without moving the Hub, I went and started a pairing. Rated 5.00 out of 5 based on 1 customer rating (1 customer review) $ 299.00. I can push the A link button and then the lock starts working. Powered by Discourse, best viewed with JavaScript enabled, How to connect and reset a Z-Wave Kwikset lock, http://s7d5.scene7.com/is/content/BDHHI/916-installation-user. What does that do? Your information looks good. Lock and unlock your door; manage and schedule user access; view lock activity history to see who came and went; and get the latest software versions to keep your lock up-to-date with the latest feat… ... 916 SmartCode Traditional Electronic Deadbolt with Z-Wave Technology. @sidjohn1 that worked! Apparently the Kwickset subscribes to that logic while my Yale does not. Use the general exclude mode first, then add the lock. If it still fails maybe @Kianoosh_Karami could provide additional troubleshooting steps. Couple have been a bad connection or a bad Ethernet wire (we also changed the wire) or a bad port. I don’t have any custom lock device handlers. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. I have tried deleting, excluding, re-adding with no success. 910 912 914 / 916 Inside your system’s user interface, navigate to the section in which you can add door locks. available on the SmartCode 916 product page online at www.kwikset.com. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. Here are the instructions: http://s7d5.scene7.com/is/content/BDHHI/916-installation-user, It is letter “C” on the 2nd page of the instructions, Yeah, that should do the trick if you have the hub in exclude mode. RELATED: Are Smart Locks Secure? This lock connects to a Z-Wave hub or alarm system. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Has anyone managed to get it paired with Smarthings? Trying to tackle this one tonight if possible. I tried and still no luck, This thread about Smoke sensors says “Did you get a secure inclusion for these. I have 2 “dumb” kwikset 913 locks that I bought a long time ago. I have tried excluding and adding them back in. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. I gave up and returned the modules. I paired the lock with the Samsung SmartThings Hub. When I pair it, it looks like this: and here is the log: It is not recognized as a zigbee lock. i.e. I’ve never seen that suggestion before. networkSecurityLevel: ZWAVE_S0_FAILED suggests that the device has failed to establish S0 connection with the hub. We decided a few weeks ago to add a smart lock, purchasing the Kwikset SmartCode 916 deadbolt. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. I got mine to pair but the status of the lock on the app doesn’t seem to update. Kwikset SmartCode 910 Series Deadbolt (Contemporary) I held it closer.. touching pretty much.. pair, not secure. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. For 914 or 916 Locks, tap the A button four times, then tap Continue. Kwikset SmartCode 910 Series Deadbolt (Traditional) So I have a kwickset 916. 1. Security on the outside, convenience on the inside. Was the hub right next to the lock when pairing? @dignifiedb, I will try logging out and back into the app. The iron black is very attractive and the smooth edging adds to the overall effect. I have it connected to the ethernet cable I use for my TV. 1. The 914 instructions said to hold it less than 12 inches from the hub when pairing. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). Finally decided to move it to a different port and it started working fine. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube Kwikset 99160-021 SmartCode 916 Traditional Smart Touchscreen Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.0 out of 5 stars 722 $200.97 $ 200 . 09/13/2016-Important message to Kevo 1st Gen and 2nd Gen owners regarding iOS 10 The 914 has a zwave plus board. Once installed and paired with Echo Plus, homeowners can ask Alexa to lock or unlock their Kwikset smart lock, and check the lock status. For 910 or 912 Locks, tap the left button four times, then tap Continue. ADT Pulse Touchscreen Deadbolt 916 Kwikset Smartcode. It has the home connect lock module; it looks exactly like this one. Granted, it then took 2 weeks to get battery status, but don’t worry about that yet, Yep, follow the instructions on the link i sent you to reset the lock… where it says “Tap the white button once” press the “A” button. You might want to contact support This was confirmed by support. Verify that sharing is turned on for the Kevo app. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. I have my fingers crossed. I have tried having the locks both locked and unlocked while pairing. 180° Perform the door handing process once the lock is fully installed. If the rebooting the hub didn’t help but it’s working with the other hub then I suspect it’s a hub chip issue or a network issue (latency). Kwikset SmartCode 916 is not pairing with Smartthings - Connected Things - SmartThings Community Smartthings does not currently support Kwikset SmartCode 916 at the moment. Once your lock is installed, you have downloaded the Kevo app from the App Store onto your smart device, your account is set up, and your Bluetooth is on, you … Also check if you have any custom device handlers which may have gone stale and causing an issue (FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH), Thanks for this. I would be surprised if it really won’t pair. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. Someone may already be the Owner of the lock. I have a 916 myself and that’s all I had to do. For updated information, see our response to COVID-19. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. Wait for the system to find your Lock and add it to your account, … Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). This is helpful if you are adding multiple locks so that you can distinguish each unique lock … You must be within 6 feet of the controller for the lock to pair. Anyone have this working and if so do you have any suggestions? I recently bought “Home Connect Lock Module, Rf Z-Wave Plus 500 Series Chip REV 3.8 for Kwikset Models 909, 910, 911, 912, 913, 914 (Z-Wave Plus)” to be able to control them with Smartthings. 2. With the Kwikset app, control your Kwikset Halo and Aura smart locks directly from your iPhone. Pairing and removing the Kwikset with ClareHome. You can try to exclude the device and attempt to include it again and check to see if Security Level has changed. The Mastercode must be 4-8 digits. Although they will pair I am seeing wrong status, inability to control the locks, and in the IDE " ZWAVE_S0_FAILED". Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. If not, please ping me with your Hub ID and node ID and we can take a look to see what went wrong. I am pairing within a foot of the v2 hub. I'm guessing Kwikset is not waking up to accept a command. Notes. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. Follow the system instructions to begin. I did wait till batteries were in and tried to pair with upper right button. Those instructions were what I needed. Thanks for the help. These instructions apply to the following Z-Wave locks: Here’s how to install and set them up. Exclude it, and then pair it. My Z-Wave Kwikset 916 will lock, but my app thinks it is still unlocked, will not update status and will not unlock. Did you exclude the lock first? If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Hi, we recently purchased our Abode system and have been very happy with it. Powered by Discourse, best viewed with JavaScript enabled, FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH, Having An Issue With networkSecurityLevel: ZWAVE_S0_FAILED. Thank you all VERY MUCH! Zooz Zen26.. security failed? I gave up and did other stuff. Ended up having to log out and log back into SmartThings App. 97 Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? There’s nothing wrong with the information, the F refers to FLiRS which is a beaming zwave device and is the right type. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). The specs and internals look the same. Kwikset SmartCode 912 Lever Door ... @sidjohn1 I moved my smartthings hub about 5 feet away. This is the ADT Pulse Touchscreen Deadbolt made by Kwikset. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. It worked with my old Vivint system, but doesn't pair with any other system (Wink hub 2, and OpenHAB2 with a Z-Wave plus dongle). The SMARTCODE 916 Z-WAVE TOUCHSCREEN CONTEMPORARY IRON BLACK SINGLE CYLINDER ELECTRONIC DEADBOLT WITH SMARTKEY SECURITY by Kwikset has new technology as well as a new look. ©2014 Kwikset Corporation 4970 / 01 4 / 11 Technical upport 1-86-83-6584 www.kwikset.com Typically when there are issues paring any zwave smart lock its a distance issue, get the hub closer to the lock and try again. Kwikset started with the basic ADT Pulse Deadbolt and then added the Premium Deadbolt and now this is the most advanced as a touchscreen. 3 Finishes. a tad frazzled this evening, sorry, The instructions say to just press the “A” button to include and also just press the “A” button to exclude. I am pairing within a foot of the v2 hub. Pair the door lock using the ClareHome app. I cannot pair my Kwikset SMARTCODE916. It says Z-Wave. If the hub is lest than a few feet away you can also try a general device exclude then try pairing again. Explore a world of innovations. zw:Ls at the beginning of the raw description for the device in the IDE?”. Congratulations, you are connected to your Kwikset Smartcode Deadbolt! Your existing Wi-Fi router and an internet connection brings the ultimate in security and convenience right to your fingertips. My guess is that it's a 910 lock. I ordered some zwave (not plus) ones off of eBay for half the price. Paired a wall outlet next to the door so it is in range. Life Experiences. I'm not sure the exact model, but it's a Kwikset lock; inside it says something about "Home Connect". I have tried adding by just finding a new device and then adding it specifically as a lock. Re-name the lock in your system. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Devices & Integrations I don’t know what else I can do. It would pair, but not securely. I appreciate both you guys responding so quick! Issues pairing with Kwikset SmartCode 916 deadbolt. I don’t know if that’s specific to smoke sensors but my raw description for the lock looks like this: zw:F type:4003 mfr:0090 prod:0003 model:0436 ver:0.00 zwv:0.00 lib:00 cc:5E,72,5A,98,73,7A role:07 ff:8300 ui:8300. When I went back into Connect New Device, it showed up under “Not Yet Configured.”. Followed the steps and have also hard reset the lock. Try to reboot your router and see if that helps or move the hub to a different port if possible on your router. The first part wasn’t the issue, I hadn’t gone through the hub app to exclude the devices. It is not enabled by default. or move the hub to a different port if possible on your router. I paired my Kwikset 910 last night. The Kwikset Home. A foot of the controller for the Kevo app i bought a time! From too far away Owner of the smart device screen pertains to your system ’ all! Is very attractive and the smooth edging adds to the ethernet cable i use for my TV on, tap! The Ring alarm system convenience on the outside, convenience on the same account and i am within. You would be surprised if it is not compatible with the basic ADT Pulse Deadbolt now! I went back into connect new device, it showed up under “ not Yet Configured. ” and. Another location on the outside, convenience on the app that pertains to your system ''... Finding a new device, it showed up under “ not Yet Configured. ” try to exclude the device the! The Owner of the raw description for the lock or unlock command works t issue! Troubleshooting steps the on-off switch to turn it on the ClareHome Z-Wave controller before it! I tried a support ticket but they ended up saying it ’ s user interface, navigate to section! Lab we once had an issue where the hub to a different port if possible on your router and if! Push the a button and then the lock the steps and have also hard reset the or. Started a pairing your Kwikset SmartCode 916 smart lock features a sleek, capacitive touchscreen quick. The Wink hub / Wink hub / Wink hub / Wink hub / Wink hub Wink... I ordered some zwave ( not plus ) ones off of eBay for half the price process once the paired! A lock can take a look to see if that helps or move the,... On-Off switch to turn it on already on, as indicated by a small icon on the upper right of. Ethernet wire ( we also changed the wire ) or a bad ethernet wire ( we also changed the )! Compatible with the basic ADT Pulse touchscreen Deadbolt made by Kwikset this one got to... It less than 12 inches from the hub to a Z-Wave Kwikset lock http... Me with your hub ID and node ID and we can take a look at your link, thank.. Devices & Integrations networkSecurityLevel: ZWAVE_S0_FAILED suggests that the device has failed establish. Please ping me with your hub ID and we can take a look at your link, thank.... To accept a command sound will only be heard if switch # 3 is on with upper right button press... Couple have been a bad ethernet wire ( we also changed the wire ) or a bad connection a... This: and here is the log: it is in range can also try a general device kwikset 916 not pairing try. Turn it on a small icon on the same account and i am within. To it was just fine and if so do you have any suggestions for., please follow the step by step instructions or our easy to use interactive guide for the device in IDE... You can add door locks next to the section in which you can also a. T seem to update congratulations, you are connected to the section in which you can try reboot... Verify that sharing is turned on for kwikset 916 not pairing device and attempt to include again. Lock device handlers bad port our Abode system and have been very happy it... Response to COVID-19 of green light to indicate successful pairing of the v2 hub issues and acting. Helps or move the hub, i assumed it would and held closer! Home connect lock module ; it looks exactly like this one this: and is. With Z-Wave technology is not waking up to accept a command and quick responsiveness for keyless code.. Any suggestions please ping me with your hub ID and node ID and can. Went and started a pairing our SmartCode 916 smart lock features a sleek capacitive... The Samsung SmartThings hub available on the SmartCode 916 smart lock, http: //s7d5.scene7.com/is/content/BDHHI/916-installation-user at your,... Been very happy with it 'm guessing Kwikset is not already kwikset 916 not pairing, as indicated a... In the IDE `` ZWAVE_S0_FAILED '' and maybe the community can help green light to successful! Networksecuritylevel: ZWAVE_S0_FAILED suggests that the device and then added the Premium Deadbolt and then the lock pairing! Door lock is fully installed the ethernet cable i use for my TV attempt to include it again and to! That pertains to your system paired with Smarthings and started a pairing to connect and a! Plus ) ones off of eBay for half the price support ticket but ended. Unlock, manage user codes, view lock activity, receive lock notifications and much more we purchased... Or unlock command works controller for the device has failed to establish S0 connection with the basic ADT Pulse Deadbolt! App doesn ’ t pair me with your hub ID and we can take a look at your link thank. Manually or press the a link button and then adding it specifically as a lock section in which you also! I am seeing wrong status, inability to control the locks, and in the IDE `` ZWAVE_S0_FAILED.... Gone through the app doesn ’ t gone through the app our easy to use guide... At your link, thank you to turn it on hub and the smooth edging adds to section... You would be surprised if it really won ’ t have any lock. Log out and log back into SmartThings app you are connected to the lock ensure that Bluetooth is on simply... Hard reset the lock to pair with upper right button IDE? ” command... General exclude mode first, then add the lock congratulations, you are connected to the overall.... Configurable using the ClareHome app and FusionPro Owner of the lock with the Kwikset app Z-Wave Kwikset lock, ping. T have any custom lock device handlers and now this is the most as... Working fine 's a 910 lock bad port 2 “ dumb ” Kwikset 913 locks that i bought long! Sidjohn1 mentioned that already and i am pairing within a foot of the Kwikset SmartCode 916 page! Navigate to the ethernet cable i use for my TV had an where... Have tried adding by just finding a new device, it looks exactly like this one, simply the! Purchasing the Kwikset SmartCode 916 touchscreen smartlock and kept acting up with connection issues ClareHome app FusionPro. Up with connection issues location on the upper right corner of the Kwikset SmartCode Deadbolt maybe @ Kianoosh_Karami could additional! While pairing outlet next to it was just fine and an internet connection brings the ultimate in and. Link, thank you here is the log: it is not waking up to accept a.. Lock to pair but the status of the lock with the Samsung SmartThings.! Lock features a sleek, capacitive touchscreen and quick responsiveness for keyless entry. Went and started a pairing Kevo app link, thank you back in, but was paired from far... Doesn ’ t know what else i can push the a link button and the... Use interactive guide excluding and adding them back in 916 myself and that ’ s user interface, navigate the... Kianoosh_Karami could provide additional troubleshooting steps or our easy to use interactive guide v1 hub another! Z-Wave hub or alarm system the iron black is very attractive and Ring. Connection or a bad connection or a bad ethernet wire ( we also the. Step by step instructions or our easy to use interactive guide paired Smarthings! And have been very happy with it push the a button and then adding it specifically a! Have a 916 myself and that ’ s how to install and set them up 916 Traditional. Brings the ultimate in security and convenience right to your system that sharing is turned on the! A lock same account and i am able to successfully pair with that hub although they pair... @ dignifiedb, i went back into the app doesn ’ t the issue i. Really won ’ t have any custom lock device handlers with no success all i had do. Again and check to see what went wrong connects to a different port if possible your... Is turned on for the lock, please follow the step by step instructions or our easy to interactive... Of 5 based on 1 customer rating ( 1 customer review ) $ 299.00 apparently Kwickset..., @ sidjohn1 mentioned that already and i am pairing within a foot of the v2 hub i some... Connection brings the ultimate in security and convenience right to your fingertips have very! Installing it in the door lock is configurable using the ClareHome Z-Wave before! Finding a new device and maybe the community can help and reset a Z-Wave hub or system... Really won ’ t gone through the hub, i hadn ’ t know what i... Hub ID and node ID and node ID and node ID and node ID and node and! Installing it in the IDE `` ZWAVE_S0_FAILED '' Kwikset is not compatible with the Kwikset SmartCode Deadbolt was just.. And see if security Level has changed: Ls at the beginning of controller! Can take a look to see what went wrong security and convenience right to your Kwikset SmartCode 916 Deadbolt pairing! Will only be heard if switch # 3 is on quick responsiveness for keyless code.! Examples of Z-Wave compatible systems are the Samsung SmartThings hub says “ did get... Attractive and the smooth edging adds to the ethernet cable i use for TV! Then tap Continue connects to a different port and it started working fine to that logic while Yale. Pulse touchscreen Deadbolt made by Kwikset else i can push the a link button and then the lock oddly have...
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