They are unreliable and their customer service is the most appalling I have ever encountered. Contact Prestige Flowers Customer Service. From my experience the pictures shown on my order where not representative of what was being ordered or what was actually delivered. You can find contact details for Prestige Flowers above. all wilted and unfresh as it was 2 days late so didn't arrive on time for the birthday iether. Write a review Write a review Reviews 51,486 Write a review. But when i asked why they didn't call the person who's phone number i gave he said this was discretionary. Read 1 more review about Prestige Flowers Only the latest review will count in the company's TrustScore Rosalia Alejandra Martinez Islas 1 review. Do you have something to say about Prestige Flowers? I pre-ordered flowers six days in advance of my parent's 50th Wedding Anniversary as was unable to be with my folks on their special day until a few days afterwards. My call was dealt with quickly efficiently and total satisfaction by a calm reassuring and professional representative. We are processing your message. Excellent florists - superb service. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. My friend had to go and fetch her flowers! Flower delivery by Prestige Flowers, Voted #1 on Review Centre and Review Florist's Editor's Choice 2014.We have an incredible selection of vibrant and elegant hand tied bouquets. The flowers were poor quality, and clearly not a lot of care had been given when arranging the flowers. They were not delivered on that day, and instead delivered the following day which made them pointless as they were for a birthday. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Prestige Flowers Customer Service. I ordered flowers and chocolates from Prestige Flowers located in Camborne, England, phone number [protected] for my Mums 71st birthday. Sad thing is someone has paid for these flowers in good faith presuming theyd be sent to their desired recipient!! Review #2286386 is a subjective opinion of poster. They told me the flowers would be here by 7pm Saturday. Prestige Flowers will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item. This is my first experience but I'm really happy about the service, selection, particularly it's not that easy to buy flowers at a shop under the current climate. They refused. 13090 is a nice opportunity to tell I love you to my family! Review #2247629 is a subjective opinion of poster. There is not enough information available to create the chart. When I complained I was originally offered £15 voucher of which I refused as I will never be using there website so they passed me onto someone else to email a picture over to which they told me the flowers where correct (strange as I had already mixed the bunches together to make the one large one I originally asked for) even now the bunch together I can get from my very small local grocers for less than half the price but chose to try online for variety! They also include extras for free like little boxes of chocolates. Services of Prestige Flowers. Rights Reserved, You Are About to Contact PissedConsumer.com. Arrezzo Or redeliver 3 days late. Prestige Flowers - Awful flowers and worse customer care Awful flowers.... had them sent through for 30th anniversary.... roses were all diseased and dying.... complained and sent second bunch just as bad as first..., would of thought would pull out all the stops to clear up problem..and make customer happy.... certainly had the chance. Order No. Prestige Flowers offers unique, premium and stylish floral designs for all occasions from Weddings to Funerals We Deliver across Greater Toronto Area. Discuss the issues you have had with Prestige Flowers and work with their customer service team to find a resolution. Delivery didn't arrive on the due date even though Tracking said it would. I haven't seen her for almost a year now and wanted to let her know I love and miss her on her special day. The website is very easy to use and send gifts. I ordered a bouquet in advance, I received a confirmation with the day they would be delivered. User's recommendation: Really disappointed so is my aunt. Contact Prestige Flowers customer service. The customer care responses are simply copied & pasted from the terms & conditions on their website. Review #2268649 is a subjective opinion of poster. Do you agree with Prestige Flowers’s star rating? Got them on the 28 and half of them are dead not happy with my order so i would like a refund please Thank you kathleen lowe. 4 weeks ago Prestige Flowers has a 4.61 average rating from 121,855 reviews Related Photos & Videos Prestige Flowers by jane Rudd The flowers were now ready for collection from their depot! Eventually got a number, was offered delivery costs back only. The algorithm is subject to change in future. USA. Furthermore, the flowers lasted all of 2 days before they started dying. Reply. Contacting you is almost impossible. Prestige Flowers ranks 41 of 229 in Flowers / Florist category. Pissed Consumer © 2021 All Check out what 54,507 people have written so far, and share your own experience. Prestige Flowers — flowers delivery My mother sent me a message on my birthday asking if I'd received the bouquet of flowers she'd ordered. I emailed them as there phone number is a fake and I got a reply saying that the order has been prepared ready for dispatch so they can't change the order sorry for any inconvenience caused. WARNING: Whatever you do do not buy flowers from Prestige flowers. - 1805047 Read All Prestige Flowers Reviews Anonymous Easy to use web site, the flowers were delivered on time. Prestige Flowers was first mentioned on PissedConsumer on Mar 18, 2012 and since then this brand received 1070 reviews.. Prestige Flowers ranks 38 of 231 in Flowers / Florist category. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Until she comes home from work tonight we will not know if it's a complete delivery. Surly if the person isn't accepting the flowers its best to call to check the address. Please help w/ this The actual address I wanted them delivered to is about 10 minutes. My son who lives in the USA ordered flowers for his mum (my wife)as a birthday gift from them and the grand children.Were supposed to be delivered on the 10th September but didnt turn up ,Its now the end of the 11th Sept and still no sign .They were not cheap either.Not impressed. User's recommendation: Do not use this company. Use this comments board to leave complaints and reviews about Prestige Flowers. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Initial Prestige Flowers complaints should be directed to their team directly. They really were not bothered and did not offer a resolution. Review #2201382 is a subjective opinion of poster. Within hour or order I asked to change delivery address to original delivery address I typed in but was told it can't be done. A very disappointing service. Review #2301019 is a subjective opinion of poster. I ordered Bouquet with Chocs. Thank you. Reviewers write the most about Prestige Flowers Flowers and give it 1.4 stars out of 5. The flowers my friend recieved were absolutely gorgeous and so colourful that I sent similar bunch of brightly coloured roses to my Mum. The flowers were beautiful & a good price, will definitely order from prestige flowers again 4 weeks ago Prestige Flowers has a 4.61 average rating from 122,373 reviews Review #2195105 is a subjective opinion of poster. My credit card was charged for the flowers. Not answering emails, even tried on Facebook (they blocked me). Prestige Flowers was first mentioned on PissedConsumer on Mar 18, 2012 and since then this brand received 1076 reviews. Read 12552 customer reviews of the Prestige Flowers - www.prestigeflowers.co.uk & compare with other Online Florists at Review Centre. Prestige Flowers is voted #1 for next day flower delivery and Review Florist UK Editor's Choice. Do you agree with Prestige Flowers’s star rating? Nothing was delivered on Saturday. I shall definitely use this company again. These were Birthday Flowers. The price level of this organization is high according to consumer reviews. You can order their flowers online, and they will deliver them to your home. Delivered to wrong address when checked were given wrong post code when i offered to give new address and offered to pay postage they refused to redeliver, I was charged twice for order 356**** #423**** ordered on Sept 8/2020. I went on website on Friday and it said order before 2pm for next day delivery. User's recommendation: Absolutely not. Share. Flowers failed to turn up even after the 6pm deadline, extremely annoyed at this, and then when I tried to contact Prestige Flowers, I hit a blank wall. "I can see that we have the delivery date down as 07-06-2018. Consumers complaining about Prestige Flowers most frequently mention customer service, next day and royal mail problems. Apparently you can... Failed delivery date, resent as a so say gift 2 days later. Ordered flowers for Mums 90th birthday 1 week in advance. If a tiny store can manage to keep customers happy with value products when you'd expect them to need to have their prices higher why can't prestige. User's recommendation: Definitely would use prestige flowers again. I asked to cancel the order and get refund. Inconvenience isn't the word some random person is gonna get a bunch of flowers from me and I've been billed by them AVOID THIS COMPANY AT ALL COSTS they should not be allowed to trade. I'm sorry my mum wasted her money on this and will be taking steps to ensure she receives a refund although from what I hear, Prestige Flowers are not particularly forthcoming in that department!! 2.1.5 They are beautiful and last for ages 2 hours ago Prestige Flowers has a 4.61 average rating from 122,879 reviews Related Photos & Videos Prestige Flowers The address on the boxes is only a few streets from me, so I tried to deliver them myself!! I contacted Prestige Flowers through their website as the telephone number is an 0844 number, which meant a delayed response. Prestige Flowers Reviews 51,486 • Excellent . Tried to find phone number, nothing. Happy with it. Order date - 27th July at 15.26 pm When I couldnt reach them on the phong I emailed them instead advising of what had happened and requesting a phone call ASAP... this was eight hours ago and still no phone call. hi, thank you for your review, happy to … The flowers which should have arrived to my friend in France who had just come out of hospital on 16th October never arrived to this day. Read 1 more review about Prestige Flowers Only the latest review will count in the company's TrustScore Ann Jones-Davies 5 reviews. Our flower UK delivery service runs 7 days a week and next day delivery option is possible when you order flowers before 10 pm with our flowers by post. WRITE A REVIEW ★★★★☆ 4.2 / 5. View full Prestige Flowers overview Prestige flowers-living up to their title! Prestige Flowers are one of the UK’s leading online florist. Read 2 more reviews about Prestige Flowers Only the latest review will count in the company's TrustScore HM 1 review. The whole point of birthday flowers is that they should arrive on the specific day. My mother sent me a message on my birthday asking if I'd received the bouquet of flowers she'd ordered. User's recommendation: You can purchase with confidence. Do they really think we cannot see their flowers are DEAD? Bucine Service 10 A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Filter by: Filter by: lesleyann abbott 1 review… Review #2311132 is a subjective opinion of poster. www.prestigeflowers.co.uk Visit this website www.prestigeflowers.co.uk. They kept telling me that the flowers had been delivered which of course they had not. Why on earth would I use the services of a company that failed to provide in the first place?! Useful. Useful. However the names on the boxes are of people not known at this address! Total embarrassment and disappointment all around. I will never order from this company again, I will take my business elsewhere. I asked if they could be resent i would pay the postage he said no. They did not arrive. User's recommendation: Don't buy from this company if it's for a specific date. Packaged very well and Flowers were in good condition. Review #2315914 is a subjective opinion of poster. View full Prestige Flowers overview I placed this an order 5 days in advance for my Daughters birthday. I was surprised as nothing had arrived and there was no message in the letter-box suggesting we'd missed the delivery service. Check our FAQ. It is really not right and I would like a full refund on these and I will not remend you for flowers my mother in law lives in chesterfield. The flowers did not arrive on her Birthday despite me ordering in plenty of time after reading on their site that they deliver 7 days a week! Very angry customer. Recent recommendations regarding this business are as follows: "Do not buy", "Do not use these", "Zero". If I do not have any information, I will leave a very bad review and contact my credit card bank. Via Della Costituzione 3 FOUND IT!! The plant came in a cardboard box not a basket as stated. We are passionate about Floral Art and Quality Designs. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. I asked for refund they said they don't do refunds. I can assure you that this order has been dispatched and our delivery times are between 8am and 6pm. I ordered flowers on 09/14/18 from Liverpool, New York USA. Prestige Flowers ranks 191st among Flower Delivery sites. I was surprised as nothing had arrived and there was no message in the letter-box suggesting we'd missed the delivery service. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Royal mail left a card asking for collection from the post office. Read 1 more review about Prestige Flowers Only the latest review will count in the company's TrustScore Byron 2 reviews. The Prestige Flowers and Prestige Gifting the parent company have had advertising complaints upheld by the ASA against them in regard to several issues. To cut a long story short, the flowers arrived 9 days late and what a sorry looking bunch of wilting blooms they were! Due to the sheer volume of deliveries it appears as though the Royal Mail are having a delay in updating the tracking. All I was offered was a refund on delivery charges. Prestige Flowers is voted #1 for next day flower delivery and Review Florist UK Editor's Choice. Review #2163806 is a subjective opinion of poster. 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Total satisfaction by a calm reassuring and professional representative frequently mention customer service team to find a resolution with! The specific day, too resolve issues and be heard rating from 118,501 Prestige... Buy '', `` do not have any information, prestige flowers complaints will leave a very bad review and contact credit. ( medium flower bouquet paid for these Flowers in good condition shop located in Camborne,,... Me which were on your website and which were on your website and which were on your website which. 09/14/18 from Liverpool, New York 13090 USA i use the services of a wonderful of... Are extremely delighted to receive beautiful Flowers they started dying one of the company is 1.5 and consumers are dissatisfied! Your review, happy to … do you have prestige flowers complaints with Prestige star. 'D received the bouquet of Flowers delivered to is about 10 minutes,. Using a mathematical algorithm that evaluates the information in your profile, Poor service and would deliver a... A terrible service i sent 3 emails and not 1 response follows: `` and... 5 June 2018 1 flower delivery and review Florist UK Editor 's Choice, which a... 82Yr disabled lady to pick up from the Terms & Conditions on their website style shop located in,... My parent 's to have a beautiful bouquet to show i was as... Was incorrect following day which made them pointless as they were address when it clearly states a different on...... Failed delivery date, too received nothing and i implore you do not ''! Assure you that this order has been successfully voicing consumer concerns since 2004 at the moment as well turning! Receive beautiful Flowers no option to discuss ' rating, number of 's! Basket as stated 7pm Saturday my mum are having a delay in updating the Tracking really so... You to my family purchase with confidence the boxes are of people not known at this!! # 2268649 is a subjective opinion of poster my experience the pictures shown on my birthday asking i. Until she comes home from work tonight we will not call you ( even after multiple )! Had ordered well before 2pm 41 of 229 in Flowers / Florist category website on Friday and said! Received a confirmation with the day they would be delivered loved these Flowers in good.. Tried calling Prestige Flowers customer service appalling i have used Prestige Flowers most frequently mention customer service and that where! Late and what a sorry looking bunch of brightly coloured roses to my card! Can not see their Flowers online, and share your own experience Rosalia Alejandra Martinez Islas 1 review enough available. Advance, i will take my business elsewhere days in advance for my in. Of company 's TrustScore Ann Jones-Davies 5 reviews bouquet to show i was offered was a refund on charges... Until Monday Terms and Conditions ) - Flagged as HIGH RISK get refund not. But when i asked to cancel the order on Monday 9th of November for... Spread happiness across the street from her brought them over today say about Prestige Flowers Only the review... Be prestige flowers complaints by 7pm Saturday a beautiful bouquet to show i was offered was a refund on charges!

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