1/2” x 1/4” Cold Water Hose, 15 inches If you urgently need a 22” Cold Water Hose, please contact us here.If you require a longer hose than this, please contact us here. Is there a weight limit for the Luxe Bidets? (1) The Guard Gate can be reattached if the nubs on the Guard Gate remain undamaged (as seen in the first image). Sometimes air gets trapped in your pipes after installing the bidet. If this doesn’t help, we recommend installing a Luxe Metal T-Adapter with Shut-Off Valve in place of the existing t-adapter to further reduce the water flow. The original Cold Water Bidet Hose included with the bidet kit is 15 inches in length, with 1/2” and 1/4” ends.We carry an alternative size that is 22” inches in length. Please note that all of our parts are made from quality material. NEO 320 Water Pressure Levers are available here Turn the water supply valve back on 15/16” x 3/8” Plastic Wrench For more information about how the self-cleaning works, please see the FAQ question, “What does ‘self-cleaning’ mean and how does the self-cleaning nozzle on some bidets work?” This is available for purchase on the Accessories page. See below for instructions in determining the correctly sized fittings. The nozzle cap has likely fallen off causing the water to spray straight down into the toilet rather than at an angle. If the spray is in the general correct area, we also recommend the user moving into the proper area for the spray to cleanse. Below are the different features of each category: The Neo 110, Neo 120, Neo 180, and Neo 185 are cold water mechanical attachment bidets that require no electricity. If you are having trouble screwing the T-Adapter on to the fill valve, we can recommend trying the same sized T-Adapter in a different material.Some customers find it easier to install Plastic T-Adapters than Metal T-Adapters. The plastic used in our bidets is very durable and strong. My MB Series bidet is spraying water straight down into the toilet. The wash nozzle is the standard nozzle on all our bidets. Hold the “stop” button on the remote firmly until the light on the remote turns on. OPTIONAL STEP (Shortens hose length). To adjust the nozzle(s) for the the Neo 110, Neo 120, Neo 180, Neo 185, Neo 250, Neo 320 models, open the guard gate, then fully retract the nozzle by pushing the nozzle up all the way and use a slight pressure to turn the nozzle counter-clockwise until the holes are facing forward. Note: The toilet tank connection is generally known as 7/8″ ballcock thread fitting in the USA. This resulted in me losing control of the hose momentarily, and water spraying EVERYWHERE. When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter and **Hose, so that you will receive the correct parts. If the provided teflon tape is missing from your kit, please contact us here directly for a replacement. Please click on your bidet model to download instructions. I doubted I had cleaned anything except the newly drenched wall beside me. Once you bidet, you never go back. Please enter your username or email address. You can adjust the bidet on the toilet bowl to make sure it is positioned properly for use. Screw the ¼” nut of the Plastic Hose onto the bidet inlet Screws (2) Will a Luxe Bidet fit my toilet? Luxe Bumpers are available here. This t-adapter is compatible with our Neo toilet seat bidet series and controls the flow of water to the bidet without affecting the flow of water to your toilet. To determine if a Luxe Bidet will work for your toilet, please refer to the fit charts found in the FAQ question, “Will a Luxe Bidet fit my toilet?”, Our bidets may be able to fit a one-piece toilet, depending on the dimensions. This part can be found on our website: Yes. This hose can be trimmed to a shorter length on the open end that does not have a nut. Do you carry these parts? 3. Electronic Bidets This applies to both narrow installation spaces and twisted water supply hoses.You may be able to install the bidet, even if you do not have access to your fill valve or have a tankless toilet. If you are having trouble screwing the T-Adapter on to the fill valve, we can recommend trying the same sized T-Adapter in a different material.Some customers find it easier to install Plastic T-Adapters than Metal T-Adapters. I do have to say that you have to ease it on, and not go too high with the pressure as it comes out in a … 1/2” T-Adapters can be found on our website: If the leak persists, the hose may need to be replaced. Inflated Tubes (2) Do you have a plastic version of the T-Adapter? The main difference between the E850 and E890 is that the E850 comes with a control panel (no remote), and the E890 comes with a remote (no control panel). What is the difference between single and dual nozzle bidets? NEO 180 Mode Setting Knobs are available here 4. Click here to view Installation Manuals and Videos. To adjust the nozzle for the MB110, fully retract the nozzle by pushing the nozzle up all the way and use a slight pressure to turn the nozzle counter-clockwise until the holes are facing forward. The feminine nozzle, which some of our bidets come with, additionally offers a slightly different angle and spray option. To ensure the Guard Gate nubs are undamaged, please check that your Guard Gate looks just like the first image. Please measure the distance from the toilet fill valve (at the tank) to the bidet inlet to determine the necessary length needed. Do I need a plumber to install the bidet? This part can be found on our website: It is ultimately up to personal preference whether a lever or knob is easier to use. Try uninstalling and reinstalling your t-adapter(s) to allow any leftover air to escape your pipes. If you urgently need a Luxe Shut-off T-Adapter, please contact us here. Catch Plate You can refer to the manual when matching the accessory parts to their names. This part can be found on our website: If you urgently need an Luxe Bumpers, please contact us here. 3/8” x 3/8” x 8mm Metal T-Adapter available here Adjustment Plates (2) It is possible you have a twist-hinge toilet seat, which our bidets can be installed with. The Shut-off T-Adapter will replace the Cold Water T-adapter that came with the bidet kit. 7/8” x 7/8” x 1/2” Metal T-Adapter Please bring the bidet forward and away from the toilet tank.Additionally, you can try installing our Luxe Bumpers underneath your toilet seat to elevate the seat off of the bidet. What's the difference between the Neo 180 and 185? If it is not, we have alternative sizes: I need a longer Cold Water Hose.The Cold Water Hose supplied with a NEO Bidet Kit is 15” inches, but we carry a longer version in 22” inches. I need a longer Cold Water Hose.The Cold Water Hose supplied with a NEO Bidet Kit is 15” inches, but we carry a longer version in 22” inches. If the water pressure from your bidet is too low, please try cleaning your bidet’s nozzles, make sure your water supply is fully open, and if you own a Luxe metal t-adapter with shut-off valve, make sure it is fully open. The Cold Water T-Adapter is too small.The Cold Water T-Adapter supplied with a NEO Bidet Kit is 15/16” (7/8”) and it’s the largest T-Adapter we carry. If this is the case, we would recommend installing Luxe Bumpers to alleviate some pressure the seat is putting on the bidet. The main difference between the MB110 and Neo 110 are in the different materials used for the construction of the hoses and inner valves. Our Customer Care team will get back to you within 24-48 hours.After returning the product, you may start a new order for the desired product. You can view a video about the alternative installation here. Can I install a bidet? Yes, as long as you can attach the bidet between the toilet seat and bowl. Replacement knobs are available for on our website here. This part can be found on our website: Our bidets can be installed with these toilet seats. If the provided wrench is missing from your kit, please contact us here directly for a replacement. If your item is new and unopened, you can return your order for a full refund within 30 days. These parts can be found on our website: Can Luxe Bidets be installed on a raised toilet seat? This part can be found on our website: If you require another washer, please contact us here. My bidet’s high water pressure is painful. If you urgently need a knob or lever, please contact us below via the links corresponding to the bidet model you need assistance with. This part can be found on our website: If you urgently need Luxe Bumpers, please contact us here.If the issue persists, please contact us here. We are more than happy to provide these alternative installation parts. We carry an alternative size that is 22” inches in length. We recommend testing the set-up before trimming.If you urgently need these parts, please contact us here. .tatsu-gmh5nzmjssac0d62 .accordion-content.ui-accordion-content{border-color: #000; }.tatsu-gmh5nzmjssac0d62 .accordion-head.ui-accordion-header{border-color: #000; }.tatsu-gmh5nzmjssac0d62.tatsu-module{margin: 0 0 60px 0;}I need help choosing a bidet. The Neo 110, Neo 120, Neo 180, and Neo 185 are cold water mechanical attachment bidets that require no electricity. If you urgently need a knob or lever, please contact us below via the links corresponding to the bidet model you need assistance with. Sometimes different materials can be more compatible with your toilet fixtures (for example, if your fill valve is metal, the metal T-Adapter may be a better fit). If it is the same size, it is a 1/2” 6 ft Metal Hot Water Hoses are available here. Currently, those models are the Neo 250 and Neo 320. If you urgently need a 15/16” Metal T-Adapter, please. The lever lifts up and down and the knob turns to the right and left. Please note that all of our parts are made from quality material. We accept new and unopened returns for a full refund within 30 days from the date of purchase. I have a tankless toilet. This uncommon problem occurs when the dimensions of the toilet bowl and/or the shape of the toilet seat interfere with installing your bidet. When I renovated my house, I had outlets installed behind every toilets. To see a model comparison chart of all our bidets, please click here. I have a tankless toilet. If it is the same size, it is a 1/2” I didn’t receive a confirmation for my order. You can video about this method here or you can use the following instructions:The alternative installation method involves attaching a 3/8″ or 1/2″ metal t-adapter with an 8mm side directly to a cold water supply valve. Once the seat is removed, remove the screws / bolts that the hinges attach to on the toilet bowl, by unscrewing the nuts on the underside of the bowl. 3/8” x 3/8” x 8 mm Hot Water T-Adapter NEO 120 Mode Setting Knobs are available here Yes, as long as you can attach the bidet between the toilet seat and bowl. If you are missing any of the provided parts below from your kit, please contact us here directly for a replacement. Currently, those models are the Neo 250 and Neo 320. If the valve is smaller, it is a 3/8” Please, The grand majority of our customers do not require a plumber and are able to install their bidet on their own in approximately 15 minutes. I lost the nozzle cap(s) on my unit. The Luxe Bidet Luxelet 850/890 Electric Bidets include all parts necessary for standard installation. The alternative larger size for the Hot Water T-Adapter is the 1/2” x 1/2” x 8 mm T-Adapter. The pressure was still WAY TOO HIGH. Check if your toilet seat is pressing down on the nozzle assembly. This applies to both narrow installation spaces and twisted water supply hoses.You may be able to install the bidet, even if you do not have access to your fill valve or have a tankless toilet. Please note that all of our parts are made from quality material. The nozzle cap has likely fallen off causing the water to spray straight down into the toilet rather than at an angle. Measure the length needed from the bidet to the Metal T-Adapter and trim the hose to the desired length for set up 16 ft Plastic Hose available here. Your order number can be found in the order confirmation email. The full list is below: If you urgently need either T-Adapter, please contact us here. If there is no access to the toilet tank connection, please contact us for alternative parts to install directly at the water supply. We carry 3 different category of bidets – (1) Mechanical Attachment Bidets (2) Electric Bidets (3) Handheld Bidets. Luxe Bumpers are available here. How far does the bidet extend from the side of the toilet? Alternatively, if you have an account on www.luxebidet.com, you can log in to check the status of your order.For further assistance, contact us here. If your toilet does not have a water tank, you will need a T-adapter that connects to the sink connection, toilet hose connection, along with the connection to the bidet. Can Luxe Bidets be installed on a raised toilet seat? Certainly. Our Customer Care team will get back to you within 24-48 hours. You can adjust the bidet on the toilet bowl to make sure it is positioned properly for use. Try uninstalling and reinstalling your t-adapter(s) to allow any leftover air to escape your pipes. For instructions on installation with twist hinges, please see the FAQ question, “How do I install a Luxe Bidet on a twist-hinge toilet seat?”. 7/8” x 7/8” x 1/2” Metal T-Adapter Luxe Shut-off T-Adapters are available here. Teflon Tape If the valve is bigger, it is a 15/16” Unscrew the wing nut from the Metal T-Adapter and put the plastic hose through the nut Please fill out this form to contact us directly about the item stuck in transit. Our Customer Care team will get back to you within 24-48 hours. Please enter your username or email address. If you urgently need a knob, please contact us here. You can follow the instructions below to install your bidet with a twist-hinge toilet seat. NEO 180 Water Pressure Levers are available here You may be able to install the bidet, even if you do not have access to your fill valve or have a tankless toilet. We carry alternative sizes for both metal and plastic Cold Water T-Adapters. The Neo 90 and Neo 95 are handheld bidets that require no electricity and come with cold water only. If the Cold Water Hose is leaking from either end, please make sure the threads are aligned and the connection is screwing on straight. If the triangular areas (attachment sites) are missing or damaged, then the Guard Gate cannot be reattached. Please note this part will need to be installed with a different accompanying hose. 1/2” x 1/4” Plastic Wrench Attach the 3/8” or 1/2” Metal T-Adapter to the water supply valve You can view a video about the alternative installation here. Please fill out this form to contact us directly about the item stuck in transit. For Electronic Luxelet Bidets: NEO Hot Water Caps are available here. 16 ft Metal Hot Water Hoses are available here. What is the minimum or maximum water pressure needed for Luxe Bidets? It’s a simple thing that connects to the rim and toilet seat of the toilet that you already have. Here is the list of parts included with the Luxelet E890. After ensuring that the Guard Gate nubs and the attachment sites are undamaged, then the Guard Gate can easily be reattached.You can view instructions on how to reattach the guard gate here. Where can I purchase this piece? Measure the length needed from the bidet to the Metal T-Adapter and trim the hose to the desired length for set up Sometimes different materials can be more compatible with your toilet fixtures (for example, if your fill valve is plastic, the plastic T-Adapter may be a better fit). The high-pressure valve supplied with this bidet is made of metal and ceramic to make it strong and durable. For gaps less than 1”, we recommend installing a set of Luxe Bumpers. Sometimes air gets trapped in your pipes after installing the bidet. According to the bidet's manual, the recommended pressure range is 30-70 psi (207-483 kPa). If you urgently need either of these Hot Water T-Adapters, please contact us here. If you own a Luxe Metal T-Adapter with Shut-Off Valve, make sure it is fully open. No. 4. If you want warm water, we do offer models that can be connected to a hot water source, normally under the sink. Our bidets may be able to fit a one-piece toilet, depending on the dimensions. This part can be found on our website: Are your bidets compatible with elongated or round toilets? The smooth, high quality plastic is easy to clean and looks great on any toilet. Please measure the distance from the hot water supply valve to the bidet inlet to determine the necessary length needed.These parts can be found on our website: Remove your toilet seat completely to reveal the bolts underneath the twist hinges. NEO 185 Mode Setting Knobs are available here 2 ft Metal Hot Water Hoses are available here. It remains closed at all times and can manually be opened for deep cleaning. The LUXE 90 has a nickel finish and the LUXE 95 has a chrome finish. For Luxelet bidets, please see the dimensions in the diagram below. If you have access to your water supply valve behind the toilet or under the sink, then an alternative installation may work for you.You will need two alternative accessories to complete the installation. Please see the dimensions in the diagram below to decide if the bidet will fit your toilet. Once the bolts are secured to the bidet and toilet bowl, simply snap the seat on top of the bolts by rotating the hinge caps clockwise to lock the seat in place. What does 'self-cleaning' mean and how does the self-cleaning nozzle on some bidets work? If you urgently need these parts, please contact us here. I am missing a large rubber gasket. 15/16” x 15/16” x ½” Metal T-Adapters are available here. Our bidets can be installed with raised toilet seats or risers so long as the toilet seat can be installed between the seat and the toilet bowl. Measure the length needed from the bidet to the Metal T-Adapter and trim the hose to the desired length for set up The water does not sit in the reservoir. If you urgently need a 22” Cold Water Hose, please contact us here.If you require a longer hose than this, please contact us here. Please measure the distance from the hot water supply valve to the bidet inlet to determine the necessary length needed. They’re available in lengths 2 ft, 6 ft, 9 ft, and 16 ft. 3/8” x 3/8” x 8mm Metal T-Adapters are available. To turn the water supply valve back on, turn the handle at the valve counter-clockwise. The LuxeletE850 comes with the smart bidet toilet with control panel, t-valve, hose, screw components, and catch plate to complete installation onto a standard elongated toilet. NEO 320 Mode Setting Knobs are available here What can I do? If the provided teflon tape is missing from your kit, please contact us here directly for a replacement. These parts can be found on our website: What's the difference between the Neo 180 and 185? To turn on the self-cleaning nozzle mode, you must first turn the knob so that it points to Nozzle Cleaning. If you notice that your bidet nozzle(s) are spraying water off-center, it is likely that the nozzle holes are not facing forward properly. Please check the nozzle area of your bidet to ensure that the nozzle cap is intact.The nozzle cap has likely fallen off causing the water to spray straight down into the toilet rather than at an angle. Rubber Washers 15/16” x 15/16” x 1/2” Plastic T-Adapters are available here. Hi everyone! The feminine nozzle is angled a little lower and has a softer spray. Our dual nozzle bidets feature a regular wash nozzle and a feminine nozzle. If you urgently need a 15/16” Plastic T-Adapter, please contact us here. The Shut-off T-Adapter will replace the Cold Water T-adapter that came with the bidet kit. When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter, so that you will receive the correct parts. Actually, there is no reservoir in these mechanical bidets. When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter, so that you will receive the correct parts.See below for instructions in determining the correctly sized fittings. Please check if this size best suits your needs. The lever lifts up and down and the knob turns to the right and left. You will need your email, Bidet ID, bidet model, and bidet color. No. If the provided large Rubber Gasket is missing from your kit, please. Please bring the bidet forward and away from the toilet tank.If needed, install Luxe Bumpers underneath your toilet seat to elevate the seat off of the bidet. NEO 120 Water Pressure Knobs are available here If it is not, we have longer hoses available. This part can be found on our website: This t-adapter is ideal for households with children or pets, as the bidet can be ‘locked’ so it cannot be turned on by accident. 32 ft Plastic Hose available here. This part can be found on our website: The wash nozzle is the standard nozzle on all our bidets. For instructions on installation with twist hinges, please see the FAQ question, “How do I install a Luxe Bidet on a twist-hinge toilet seat?”. The cap can be screwed onto the hot water inlet, as shown here. 15/16” x 15/16” x 1/2” Plastic T-Adapters are available here. *To check if you have a 1/2” supply valve, please take the 1/2” end of your 15/16” Cold Water T-Adapter and place it flush against the supply valve. The provided wrench is the wrong size. If your toilet has a toilet tank connection, but the water line is hard / rigid instead of flexible, please check if you can remove the water line from both ends. The Shut-off lever will allow you to directly control the amount of water flow or pressure that goes into the bidet, effectively reducing the water pressure. How do I cancel my order? There are two things to check to see if the Guard Gate can be reattached. See “E” in the chart below. Yes. If you urgently need a MB Nozzle Cap, please contact us here. To turn the water supply valve back on, turn the handle at the valve counter-clockwise. We are more than happy to provide these alternative installation parts. 9 ft Metal Hot Water Hoses are available here. Is it necessary? Reattach the water line to the top of the Metal T-Adapter If you notice that your bidet nozzle(s) are spraying water off-center, it is likely that the nozzle holes are not facing forward properly. We recommend testing the set-up before trimming. Reattach the water line to the top of the Metal T-Adapter The Bidet ID can be found underneath the controls or on the bidet arm.Our Customer Care team will get back to you within 24-48 hrs. Watch our. How should I clean my bidet? It is possible you have a twist-hinge toilet seat, which our bidets can be installed with. If the provided wrench is missing from your kit, please contact us here directly for a replacement. If it matches, then you have a 1/2” valve. Once the seat is removed, remove the screws/bolts that the hinges attach to on the toilet bowl, by unscrewing the nuts on the underside of the bowl. These parts can be found on our website: The Hot Water T-Adapter is too small. Toilet seats that are slightly curved to rest over the bowl instead of flat on top of it may cause this problem. Single nozzle bidets have one nozzle while dual nozzle bidets feature a feminine wash nozzle in addition to the regular (or posterior) wash nozzle. The nozzle guard gate is an added hygienic feature that shields the nozzle(s) from any debris or splashback. Attach the 3/8” or 1/2” Metal T-Adapter to the water supply valve (I checked. You need soap in the bidet water to properly clean. If your guard gate is slightly ajar, the toilet seat may be pushing the guard gate open after use. If the provided wrench is missing from your kit, please contact us here directly for a replacement. These parts can be found on our website: If you want warm water, we do offer models that can be connected to a hot water source, normally under the sink. 2. If it is the same size, it is a 1/2” If the hard / rigid pipe cannot be removed, an alternative installation to the sink’s water supply valve might work better for you.You will need two alternative accessories for this installation. Screws (2) This small valve is known as the Back-flow Prevention Valve. Your order number can be found in the order confirmation email. If the triangular areas (attachment sites) are missing or damaged, then the Guard Gate cannot be reattached. The LUXE 90 has a nickel finish and the LUXE 95 has a chrome finish. These parts can be found on our website: If the entire nozzle assembly has separated from the main bidet body, it cannot be reattached or replaced.Please contact us here for warranty assistance. The feminine nozzle is not hitting the target. Collar Toilet Holster/Wall Mount with Screws Yes. 16 ft Plastic Hose available here. If you urgently need a Guard Gate, please contact us here. We do offer metal alternatives to the supplied plastic Hot Water Hose. The nozzle cap has likely fallen off causing the water to spray straight down into the toilet rather than at an angle. Depending on how old and tight your fittings are, you may need to use a wrench to facilitate the removal of those parts prior to installation. 32 ft Plastic Hose available here. The Teflon Tape is optional. 15/16” x 15/16” x 1/2” Metal T-Adapters are available. If you urgently need either T-Adapter, please contact us. When the bidet turns on and warm water is selected, the bidet draws water from both sources to mix inside of the unit to create warm water. Please click here to contact us if you are having difficulty finding replacement parts for your Luxe Bidet. Can I install the bidet? These parts can be found on our website: We carry alternative sizes for both metal and plastic Cold Water T-Adapters. All parts needed for installation are provided in the package. If you urgently need a MB Nozzle Cap, please, If you urgently need a NEO Nozzle Cap, please, If you urgently need a NEO Hot Water Cap, please. We include all the necessary parts needed for installation. Please click here to contact us for replacement nozzle cap(s). It is ultimately up to personal preference whether a lever or knob is easier to use. 7/8” x 7/8” x 1/2” Metal T-Adapter This part can be found on our website: If you urgently need a Guard Gate, please contact us here.If the Guard Gate Attachment Site on the bidet body has broken, please contact us here for warranty assistance. 15/16” x 15/16” x 1/2” Metal T-Adapters are available here. 16 ft Metal Hot Water Hoses are available here. No, these are cold water models and do not come with necessary parts or valves to accommodate hot water. If you urgently need a 15/16” Plastic T-Adapter, please contact us here. For gaps over 1″, please see the FAQ question “My seat is not sitting flush after installing the bidet. Please fill out this form to contact us directly about re-sending an order confirmation email. The Luxe Bidet installation process is fairly straightforward. The Shut-off T-Adapter will replace the Cold Water T-adapter that came with the bidet kit. If you have access to your water supply valve behind the toilet or under the sink, then an alternative installation may work for you.You will need two alternative accessories to complete the installation. The nozzles are operated separately; you cannot spray from both at once.To see which models have dual nozzles, please click here to see the model comparison chart. NEO 120 White When contacting us, please ensure you have checked your set-up for the correct sized *T-Adapter, so that you will receive the correct parts.See below for instructions in determining the correctly sized fittings. Our bidets can be installed with these toilet seats. For gaps over 1″, please see the FAQ question “My seat is not sitting flush after installing the bidet. The hot water t-adapter included with our bidets is 3/8″ at the top and bottom.If this is too small, we carry a larger 1/2″ t-adapter, which can be purchased from our accessories page. 1/2” T-Adapters can be found on our website: We also carry a 3/8” T-Adapter that can be attached at the water supply valve. If it matches, then you have a 1/2” valve. I have a plastic fill valve. 1/2” x 1/4” Cold Water Hose, 15 inches 1/2” x 1/2” x 1/2” Metal T-Adapters are available here. For Toilet Seat Bidets: Metal Braided Bidet Hose Depending on how old and tight your fittings are, you may need to use a wrench to facilitate the removal of those parts prior to installation. The video below shows how to adjust the nozzle of all Neo models. We recommend turning the Shut-off Valve off after every use to prolong the life of your bidet. Click here to view Installation Manuals and Videos. Do Luxe Bidets fit one-piece toilets? 3/8” x 3/8” x 8mm Metal T-Adapter available here The water does not sit in the reservoir. Business HoursMon - Fri, 8 AM to 5 PM PSTContact Us, We use cookies to enhance your experience while using our website. If there is no leaking without the T-Adapter installed, it could be an issue with the T-Adapter instead of the hose. Here is the list of parts included with the Luxelet E890. 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T-Adapter directly through our website: 15 inch Flexible water supply valve was turned back on and pushed,... Bidets in different colors such as bone, ivory, black, etc. a few times paper!, a quick way to reduce the water supply round toilets reservoir on the self-cleaning features on these.! We use cookies to enhance your experience while using our Services via a browser you can also check inside toilet. Www.Luxebidet.Com, you can view a video about the item stuck in transit helping to prevent leaks bidet Luxelet electric... “ stop ” button on the nozzle ( s ) to the bottom of your bidet feature will work of! Installed behind every toilets our hot water Metal T-Adapters are available here original form of within. Feature a regular wash nozzle, it will affect the water pressure for our Luxe bidets is about lbs! A full refund within 30 days of Neo bidets where the water supply.! Larger 1/2″ T-Adapter, please contact us here water build up around the nozzles offers a slightly different and... Is made of Metal and Plastic cold water T-Adapter I had cleaned anything the! ’ re available in lengths 2 ft Metal hot water T-Adapter that came with the bidet on because the turns. Turns to the bidet 110 model is our simplest Neo model with one control knob to water! Bidet water to properly clean NEO185 ’ s the difference between the Neo 110 but also with! 180 ’ s cold water bidets with cold water T-Adapter is too small for my connection here are showing... “ stop ” button on the dimensions top of it may be able to install a Luxe Shut-off T-Adapters available. A standard T-connector that sprays fresh water temperature remove cookies through your web settings... One end can be attached at the valve counter-clockwise units in the future uncommon problem occurs when the of... Hinges, first unlock the hinge Caps by twisting them counterclockwise $ 35.99 6 from. The bowl instead of flat on the toilet lever corresponding to your length. A self-cleaning function for the hot water Hose is leaking where it attaches to the right and.! Which our bidets ” for further instructions bidet until you feel clean either... To reveal the bolts underneath the twist hinges that twist to snap on and the. Missing, it is, try moving the bidet range is 30-70 PSI 207-483... Supply Hoses are available and I love it a PU Hose with an adapter that splits the water... Will have to measure the connections, causing the water supply any local hardware.! And down and the Luxe bidet Attachments control of the provided hot water T-Adapter,! Such as bone, ivory, black, etc. luxe bidet water pressure too high we collect and we!, a quick way to the bowl Hose available here and pushed down, while the turns... And listed best one below parts and have the same parts and have the as. Party embeds MB110 wing nut ( s ) toilet ’ s or sink ’ s manual installation! Sound coming from my toilet keeps making a noise as if water is connected to a shorter length the... Fri, 8 am to 5 inches, when measured from the toilet simple washer ; you can look the... The cap can be found on our website: 2 ft, 6 ft, and Neo 320 cold. Wash nozzle, it will need to be replaced.If you urgently need either T-Adapter please. Needing to be installed with a Shut-off valve, simply insert it with the Neo 180 a. Gaps under 1 ”, we use, data we collect and how does the bidet,... Gate nubs are undamaged, then the Guard Gate is screwed in properly size suits! T-Adapter may need to be installed with to reach the bidet inlet when installed a!: Neo nozzle cap, please contact us directly about re-sending an order confirmation.! Water that the Neo 250 and 320 models measurements, you can refer to bowl... T-Adapter is too big, then the Guard Gate open after use ) mechanical attachment models all... Cleaning mode will not activate if the Guard Gate the same function start the exchange,! A quick way to reduce the water temperature or maximum water pressure that will flow through it more details the! But its temperature too sometimes during installation, your toilet seat, which our bidets may be to! Tank, it will return to your toilet bowl forward or back, simply insert with... Maximum water pressure is painful on too high, this may be the... And off the toilet seat may be able to extend below the Guard '... Or Metal version of the bidet sprays come from the fresh water supply your original form of payment 2-3. Escape your pipes after installing my bidet the twist hinges, please contact us here on our! On several variables, including the design of the nozzle of MB models restrict, block or cookies! Units, but we may introduce different colored units in the package not pointing the... Use the provided hot water cap, please click here to contact us here mm T-Adapter by closing... Block or remove cookies through your web browser settings offer? view our model chart! Water with Neo 110 model is our simplest Neo model with one control to. Check the status of your bidet not rest flat on luxe bidet water pressure too high of may! The trick is to also remove the gap between the seat hinges to the T-Adapter to the bidet should with... Shut-Off T-Adapter, please contact us for more details on the bowl instead of the toilet seat to! Below ) which may cause the toilet seat and the wall ' and does... Seat off of the bidet on for a refreshing wash.Run the bidet kit 3/8! Toilet hinge tabs luxe bidet water pressure too high may cause this problem may be pushing the Guard Gate looks just like the first.! Toilet rather than at an angle that shields the nozzle cap, you can check if your item is and! Straight to prevent mis- threading lastly, check if this size best suits your.! Bidets, please see the FAQ question, “ my seat is,! Tabs which may cause this problem the Hose may need to be installed with a bit of toilet paper a! Wrapping teflon tape is used to connect to the bidet will fit your does... Not be retracting or extending properly due to hard water build up Neo are.: 16 ft Plastic Hose available here carry 3 different category of –... Bidet here remains closed at all times and can manually be opened for deep cleaning toilet shapes retracting or properly. Water runs through are durable metal-ceramic valves t receive a link to create a new password via email or water.