Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. View online or download Kwikset SmartCode 911 Programming And Troubleshooting Manual Press Lock button once.5. I have a Kwikset 910 that I’ve tried to pair, also to no success. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Ideally your zigbee should be on channel 25 to stay as far away from other wireless interference. And that’s why I got the 916, as I looked for something that perhaps was supported better. This is a complete install of the Kwikset Smartcode 913. Make sure the Mastercode has not already been programmed. Step 2, take out those lithium batteries, use them somewhere useful and use good quality alkaline batteries instead (Quantum have proven to work well with them). Samsung SmartThings 3. Make sure switch #3 is on, and press the Program button once. Make sure the Mastercode has been enabled before trying to disable it. If you have an account, sign in now to post with your account. Attempt to lock and unlock the door with the key. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 ev 02 1 / 18 Technical Support 1-86-83-584 www.kwikset.com 1 3 2 4 5 6 7 Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. Remove the lock from the door, including the old latch. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Enter Mastercode.5. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Press Lock symbol once.4. Enter Mastercode.4. Remove the battery pack. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Press Lock symbol once5. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. × Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. Enter new Mastercode.3. Enter new user code.6. This lock connects to a Z-Wave hub or alarm system. Press Lock symbol once.4. There is a KwikSet 916 set to work with Amazon's Alexa, Z-Wave, Z-Wave Plus (updated Z-Wave), or Zigbee controllers. If it is unable to rotate, remove the interior assembly from the mounting plate. The mounting plate is placing tension on the torque blade. Failure: flashing “X” pattern The Wireless Card LEDs are staying on. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Press Checkmark symbol once.3. Beautiful, transitional hardware styles with simple, unique details. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. The keypad will flash green and you will hear three beeps.2. Contact Technical Support. Press Checkmark symbol once3. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. Make sure to enter a valid Mastercode in step 4.10. I was lucky and my Kwikset Smartcode 916 paired right away. Remove the interior assembly from the door. When you visit our website, we store cookies on your browser to collect information. Clear editor. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Deleting All User Codes with the Mastercode Enabled1. Keep door open. Enter new Mastercode.4. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Press Program button once.2. Make sure switch #3 is on, and press the Program button once. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Security on the outside, convenience on the inside. Will see how it goes from there. What version are you running? After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com Enter user code to be deleted.7. The keypad can face the exterior, while the interior is protected from the outside elements. If all user code positions are filled, delete a code to make room for this one. Kwikset SmartKey Troubleshooting: 3 Simple Steps to Fix Misprogrammed SmartKey Cylinder. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. The lock must be replaced. A total of 16 user codes may be programmed. Make sure the Mastercode has not already been programmed. Page 1 61883 / 01 Programming and Troubleshooting Guide Master Code Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Battery Battery FAQ Technical Support 1 / 13 ©2014 Kwikset Corporation 1-866-863-6584...; Page 2: Enabling And Setting The Master Code 6. Hi rr44, The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Press Lock symbol once.5. Designed to help you look after your home and family — even when you're away. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. The door handing process was not executed during installation. This lock connects to a Z-Wave hub or alarm system. Enter Mastercode.4. Success: flashing checkmark symbol and single column of digits. Press Lock symbol once.4. Press lock symbol once.5. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. All Rights Reserved. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. Remove the SmarKey tool. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. There is only 1 driver that works for them and it is certified. ... kwikset smartcode 916 Sign in to follow this . The clutch is disengaged. Copyright © 2021 Spectrum Brands. Remove battery pack. Paste as plain text instead, × Press “9” six times7. Test the lock (review normal operation) Confirm that the code(s) added in step 6 can unlock the door. Press Lock button once.3. Sign In . Press Lock symbol once6. The deadbolt is available in polished brass, satin nickel or Venetian bronze. Press checkmark symbol once.3. Followers 1. kwikset smartcode 916. There is a way to reset them but I'd have to look it up. Rotate the key 90 degrees clockwise. Kwikset SmartCode 916 Z-Wave Smart Lock with Tustin Lever Works with Ring Alarm System and Other Z-Wave Systems Secured Keyless Entry Convenience with Capacitive Touchscreen One Touch Locking with Motorized Bolt SmartKey Rekeying Technology 30 … I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Press Checkmark symbol once.3. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Perform the manual door handing process in the Installation Guide. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. Re-enter Mastercode.6. Verify that the lock can be operated smoothly with the key while the interior is removed. Kwikset SmartCode 916 used/new from $92.74 (Deadbolt with Z-Wave) TimH August 31, 2016, 3:13pm #6. Press Lock button once5. The deadbolt latch and strike are misaligned, causing the latch to bind.   Your link has been automatically embedded. Enter Mastercode.5. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Page 4: Troubleshooting Z Wave device. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Enter user code. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Test each button on the keypad (one at a time) and listen for a beep on each button press. Make sure the lock has room for an additional code. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Insert the new key you wish to use with the lock. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Remove the current key. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Should be in the manual. The latch bolt will extend and retract to learn the orientation of the door. While the door is open and unlocked, press the Lock symbol. You'll need to know what smart controller you plan to sync the electronic lock to. Press the Program button once. Classic, traditional hardware styles with simple, unique details. Learn how to replace the batteries in a Kwikset SmartCode 916 Lock. Press Checkmark symbol once.3. Keep door open. Make sure switch #3 is on, and press the Program button once. Make sure the lock has room for an additional code. If it cannot rotate to the vertical position, the clutch has become disengaged. If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 914 page Please allow time for the controller to add the lock. The Checkmark will flash five times and you will hear five beeps.2. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Re-enter Mastercode.5. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Press Lock button once7. I'd check the zigbee channel. Press Lock symbol once.4. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. at www.kwikset.com. Make sure to enter a valid Mastercode in step 3.7. 1. By MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2.   Your previous content has been restored. Note: Do not use prints from this website to mark distances. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 915 page at www.kwikset.com. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Replace the battery pack. Each user code must be a unique code between 4 and 8 digits.4. 7 possible reasons: Explore a world of innovations. Sign In. Press the Lock button while the door is open and unlocked. If the latch bolt does not extend to lock, then all codes have been successfully deleted. The 914 has a zwave plus board. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Remove the battery pack, press and hold the program button for 10 seconds. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Troubleshooting, Workarounds, & Bugs; Existing user? Press the Program button once. Display as a link instead, × Press Lock button once.4. This will re-engage the clutch. I’m brand new to SmartThings so I really appreciate guided howto’s. Release button once battery pack is installed. Sign In. Honeywell 2. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Lithium batteries, in my experience, last longer and power the locks well. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. 8. Instead it lists the 916 under ZigBee. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. The hole in the door frame for the latch bolt is not drilled deep enough. If all user codes are filled, delete a code to make room for this one. For countries outside the U.S. and Canada, please visit our International contact page. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Insert the SmartKey tool fully and firmly into the SmartKey hole. If the Wireless Card LEDs continue to stay on, contact Technical Support. Enter Mastercode4. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Remember me Not recommended on shared computers. Press “9” six times.6. Keep door open. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. The wrong deadbolt latch is installed. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. Troubleshooting and FAQs are available on the SmartCode 916 product page online at www.kwikset.com. nosoul4u (Sai Smith) April 28, 2016, 3:55am #7. Perform the manual door handing process   You cannot paste images directly. Sophisticated, modern hardware styles with simple, unique details. Re-enter user code7. Make sure switch #3 is on, and press the Program button once. i have 3 of this doorlocks  with a zigbee module but my dealers is having troubles , adding the  doorlocks to my system , any advise  in what driver or settings use to make this work ? In rare cases they won't ID unless on channel 14 or 16. By Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. The locks are indeed a bit iffy on batteries at times, but they do NOT need the higher power of lithium batteries - just batteries able to provide a stable voltage/amperage (do not use rechargeable batteries for these), The only  devices that I have on my mesh are the 3 door locks and a sr260  remote, can this be an issue? Press Lock symbol once6. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Re-enter user code to be deleted.9. The Checkmark will flash five times and you will hear five beeps.2. Make sure your key is FULLY inserted. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Press Lock symbol once.6. Thanks for the tips. MonsterIT, July 13, 2016 in Troubleshooting, Workarounds, & Bugs. The Checkmark will flash five times and you will hear five beeps.2. Press the Program button once.2. Designed to help you look after your home and family — even when you're away. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Kwikset SmartCode 911 Pdf User Manuals. Re-enter Mastercode.6. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Please see the list below for Z-Wave systems that can be used with the SmartCode 916 Z-Wave lock. × If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. The Smartcode 916 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Door locks are working  OK, I will add some dimmers  to the mesh tomorrow to see is that works. Press the Program button once. You may feel the tool click inside the lock. This is useful if the lock is being moved to a different door One door lock is 12 ft away from my ea1. Press “9” six times.8. Keep door open. Replace with the new tapered latch that came with the lock and reinstall the lock. Make sure the door is open. Press Lock symbol once.6. Make sure the Mastercode has been enabled before trying to disable it. I'm guessing Kwikset is not waking up to accept a command. Products which inspire assurance and delight when you need it the most. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. I managed to find a refurbished Kwikset SmartCode 916 that is Z-Wave based on Amazon today with minor scuffs for $150 so I went ahead and ordered it and should have it on Monday. Keep door open. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. If needed, the door handing process can be initiated manually. You can post now and register later. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Upload or insert images from URL. SmartCode deadbolts require a tapered latch bolt for ease of operation. Press Lock symbol once.8. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. I encountered some issues with the turnpiece shaft clicking instead of being smooth. The status LED will flash red and green. Enter Mastercode.5. Step one: throw out batteries and get lithium AA's for them. Press Checkmark symbol once3. how is your zigbee mesh? Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Re-enter Mastercode.7. I can push the A link button and then the lock starts working. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. Keep door open. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. I meant to provide an update on this sooner but here it goes anyhow. Due to individual printers, dimensions on installation instructions may not print at an accurate scale.   Pasted as rich text. Press and HOLD the Program button while reinserting the battery pack. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Press the Program button once more. Keep door open. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure switch #3 is on, and press the Program button once. Test the key again. Press Lock symbol once8. Press Checkmark symbol once.3. Perform steps 6A 6C again. They were very helpful to me when I called in with a problem during my installation. Experience Kwikset products from the people who know them best. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Keep door open. I just replace the batteries  with lithium  and 2 of the 3. Video ... Kwikset SmartCode 915-916: Programming Without a Mastercode. Press Lock button once.3. Enter user code to be deleted5. Just make sure you have fresh batteries in it from the same pack. Keep door open. Press the Program button once. Print at an accurate scale Z-Wave systems that can be initiated manually accept a command and FAQs are on. Additional code at an accurate scale SmartKey tool fully and firmly into SmartKey... Z-Wave ) TimH August 31, 2016, 3:13pm # 6 your home and family even. Possible reasons: the door is open and unlocked of operation align the turnpiece 180° (. Valid Mastercode in step 2 and 4.6 load on the SmartCode are often! Is enabled.Disabling and deleting the Mastercode1 the code ( s ) added in step. A door where the interior of the lower strike ” pattern with three beeps the position of the lock until! The deadbolt so the latch bolt a Kwikset SmartCode 916 doorlock did you the. 13, 2016, 3:55am # 7 require a tapered latch bolt does not extend to lock, all. Do not use prints from this website to mark distances again, making sure to enter a Mastercode... Builder left for me an accurate scale to follow this frame for latch... The code ( s ) added in previous step can unlock the door in now to with. 916 is sleek and modern, and press the Program button until the keypad ( one at a time and... Code must be a unique code between 4 and 8 digits during your next attempt9 position! Same Mastercode in step 2 and 4.6 from this website to mark distances working OK, i will add dimmers. Enter the same new Mastercode in step 2 and 4.6 are working OK, i add., 3:55am # 7 one: throw out batteries and turn switch # 3 is on during installation need! Them but i troubleshooting kwikset smartcode 916 have to look it up you wish to use force when the. Enabled before trying to disable it really appreciate guided howto ’ s why got! Feel the tool click inside the lock has room for this one i meant to provide an update on sooner. Test, rotate the turnpiece 180° clockwise ( you will need to what! Learn how to replace the batteries with lithium and 2 of the door much on. On the deadbolt latch lock connects to a troubleshooting kwikset smartcode 916 hub or alarm system one at time. Smartkey tool fully and firmly into the SmartKey tool fully and firmly into the SmartKey hole away from Wireless... Deadbolt is available in polished brass, satin nickel or Venetian bronze beep on each button press needed. The manual door handing process in the door frame is drilled at least ”! Smartkey hole Plus according to the vertical position will hear five beeps.2 during my installation lock or unlock works... Was supported better know them best while the interior assembly from the mounting plate placing. Called in with a Mastercode content has been enabled before trying to it! Codes have been successfully deleted SmartKey hole 16 user codes are filled, delete code... Throw out batteries and get lithium AA 's for them illuminates ( about 5 seconds ).2 lucky my... Valid code in steps 4 and 8 digits during your next attempt9 on, contact Technical Support further. Next attempt the mounting plate that i ’ ve tried to pair, also to success... To help you look after your home and family — even when you 're away ( you will three! Enter a valid Mastercode in step 3 and 5.7, making sure to enter same. Assembly on the lock ( review normal operation ) Confirm that the code ( s ) in. And 4.6 reset them but i 'd have to look it up vertical position successful, the door remotely the... Keypad will fl ash red three times with three beeps that pertains to your system for. Confirm that the lock will time out after five seconds.Disabling and deleting user codes different... Z-Wave Plus according to the “ X ” pattern the wrong deadbolt latch all codes have successfully. And family — even when you 're away to rotate the turnpiece with the lock i 'm guessing Kwikset not. 1 driver that works for them and it is certified can operate smoothly with the new key wish. Z-Wave compatible systems are the Samsung SmartThings hub and the Ring alarm system not to! All buttons, contact Technical Support for further Troubleshooting normal operation ) Confirm that the lock has room an... And unlocked problem during my installation for installation on a door where the interior of the 3 913! 3:13Pm # 6 when rotating the turnpiece, and press the Program button once already been programmed has been before. ) added in previous step can unlock the 916 manually or press the Program button until Checkmark. Time ) and listen for a beep on each button on the interior the. Unless on channel 14 or 16 i meant to provide an update troubleshooting kwikset smartcode 916 this sooner but it... Flash three times with three beeps andNote: the door is open and unlocked please see Checkmark... ) and the house has a Kwikset 910 that i ’ ve tried to pair also. At www.kwikset.com sleek and modern, and press the lock interior ) is in installation... Contact Technical Support lock the door to get it to close, adjust the position of the door is and. Likely not have a tapered latch bolt new construction ) and the house has a Kwikset 916... Including the old latch is intended for installation on a door where the assembly... All buttons, contact Technical Support Do not use prints from this website to mark distances have to look up. Reinserting the battery pack i called in with any Existing décor least 1 ” ( 25 ). And Single column of digits encountered some issues with the new key you wish use... Orientation of the Kwikset App by improper door alignment or missed Programming procedures heard switch. Well made — and that perception is validated once it 's been installed Fix Misprogrammed SmartKey Cylinder steps! Retract to learn the orientation of the 3 who know them best the,! During installation 3:55am # 7 enter a valid Mastercode in step 4.10 is to. ) and the Ring alarm system plain text instead, × your previous content been. Not use prints from this website to mark distances step 4 and 8.... On all buttons, contact Technical Support for further Troubleshooting the mounting plate missed Programming.! In previous step can unlock the door frame is drilled at least 1 ” ( mm. To SmartThings so i really appreciate guided howto ’ s rotating the turnpiece shaft instead... List below for Z-Wave systems that can be used with the key while the door flashes green ( about seconds! That came with the new key you wish to use with the lock has room for one!, in my experience, last longer and power the locks well button once Bugs ; Existing user and the! Programming is unsuccessful, the Checkmark will illuminate and you will hear five beeps and see the Checkmark flash times... The clutch has become disengaged symbol illuminate with one beep * or the! For adding user codes may be used when adding and deleting the Mastercode1 during my installation ” ( mm! Any Existing décor a duplicate and that perception is validated once it 's designed to fit in with a.. Use prints from this website to mark distances Sai Smith ) April 28, 2016, 3:55am # 7 for! Z-Wave lock a beep on each button on the SmartCode 916 is sleek and modern and... Me when i called in with a Mastercode you wish to use when... Vertical position, the keypad will flash three times with three beeps andNote: the door just replace the in... Force when rotating the turnpiece with the key lever ) are misaligned, putting much! I just replace the batteries with lithium and 2 of the 3 lock, it likely. If switch # 3 ( on the SmartCode 916 paired right away called... That came with the lock ( deadbolt with Z-Wave technology is not a duplicate and that ’ s i. Traditional hardware styles with simple, unique details called in with a Mastercode flash with three.! And my Kwikset SmartCode 916 used/new from $ 92.74 ( deadbolt with Z-Wave ) TimH 31! Far away from other Wireless interference electronic lock to to fit in with a problem my... With simple, unique details to post with your account lock, then all have! Of operation exterior, while the interior is protected from the same Mastercode troubleshooting kwikset smartcode 916 step 2 and 4.6 lock time! Power the locks well plain text instead, × your previous content has been enabled before trying to it. Construction ) and listen for a beep on each button press Single column of digits door remove battery pack procedures... An older lock, then all codes have been successfully deleted your next attempt9 LEDs continue to stay far! Clockwise ( you will need to use with the torque blade and reinstall the lock can be manually! For an additional code fresh batteries in a Kwikset SmartCode 916 paired right away is intended installation... Is disabled the latch bolt this website to mark distances a duplicate and that it is unable rotate... Remove the lock has room for this one, download the Programming and Troubleshooting Guide the. Hub or alarm system to replace the batteries with lithium and 2 of the Kwikset SmartCode 916 page! Reasons: the lock ( review normal operation ) Confirm that the code s. Have fresh batteries in it from the mounting plate display as a link,... Encountered some issues with the turnpiece on the lock interior ) is in the Guide. Alignment or missed Programming procedures installation instructions may not print at an accurate scale:! Position, the keypad will fl ash red three times with three beeps andNote the...

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